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I loved the perogram and every thing that It came with the structure, the support system, and the resources. It offered the perfect balance of difficulty and progress, and I appreciated how it supported my development of new skills while providing me with all the tools I needed to succeed. Everything, especially the community and the engaging content, exceeded my expectations.

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Good experience

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The modules were good but videos that were split into one-minute lessons could be compiled into bigger videos. This allows the website to run more smoothly.

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This was well organized. Thank you

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It was a real life experience acquired taking this course. The lessons content were both educational and practically inspiring. Not only did I learn what it takes to be supportive for those in an emotional situation, the lessons were a value added to my life vision. I do recommend the certified listeners course to whatsoever.

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I found most of the videos to be informative. The ones that were not were the videos that explained how the tawk.to platform worked. I found it to be odd that we were being trained on something we did not have access to. Also, the videos 18a, b, and c, I found to be somewhat unhelpful because in the video, the program used is not up to date with the current one, so the buttons were not all in the same place. And sometimes the instructor would state that we need to be on a certain page, like the training test one, yet, it was not explained how to get there. Did I miss something or was that truly the case?

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the training program was very easy to navigate and understand. and provided a lot of information and knowledge.

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I had an awesome experience during my training to become as a certified listener. this training helped me to learn lot of skills and knowledge.

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Videos were easy to understand and insightful. Some videos wouldn’t be able to work unless you clicked the link directly, and some submission formats were buggy, but nothing that nobody didn’t help me with!

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This training was great. I’d recommend it to others interested in helping others, especially to exercise one’s listening skills in a compassionate and friendly manner. The social media presence of certified listener’s society is very responsive to concerns, and I really felt my needs were met during the training process.

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I’d say the training process is helpful, comprehensive and gets the job done. Some issues that are worth nothing are there are some typos, which is not the type that convolutes the meaning so not the biggest deal. Another one is the material isn’t very user-friendly or accessible. One example is not being able to access the links in the slides because it’s a video. Listing them below the videos additionally would solve that problem. Another issue is the text heavy slides with where the instructor is also speaking, which makes it hard to take in all of the material for however long it stays on the screen since we also can’t copy the text from the video.

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