Welcome to Certified Listeners Society
We’re here to listen to you, support you, and guide you in the right direction.
What we do
We are an Emotional Support Chat Centre. Feeling down and need to connect to someone? Our Certified Listeners are here to listen, support you, and guide you in the right direction.
Connect for free with the first available Certified Listener. All of our Certified Listeners are volunteers and have been trained and meet our Core Competencies and abide by our Code of Ethics.
Emotional Support
What is an Emotional Support Chat Centre? We compliment the work done by Distress Call Centres and Crisis Call Centres. We cater to people who need emotional support before they are in either distress or crisis.
We believe that by providing early-stage and real-time interventions to the masses, we can help individuals make better mental health lifestyle choices to live better, happier, healthier lives.
This is what our volunteers have to say about our training programs.
Review By
Khadija Haris
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
4.6/5
Review Score
4.1/5
Overall Score
Summary … read summary
Excellent training opportunity. It is very well organized. I particularly enjoyed the online training and practical simulation. Excellent step towards emotional support
Review By
Sonia Emole
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
I had a wonderful learning experience during the online orientation.
Review By
Shanuja Manoratnam
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
2.5/5
Review Score
4.1/5
Overall Score
Summary … read summary
I think there should be more engaging aspects to ensure comprehension. Also, it would be useful to know how long the training is, ahead of time. Apart from that, everything was effective and helpful. Thank you.
Review By
Ushna Khan
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
4.8/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Varun Sekar
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score
Summary … read summary
Thought the videos were really good and informative. The quizzes were also a good addition to reinforce the concepts
Review By
Jane Lee
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Ymane Sanou
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
4.4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Jessy Satchivi
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Navneet Kaur
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Sofia Petricca
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
Awesome experience, very educational, interactive, and fun!
Review By
kenaben patel
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Alejandra Picon
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Karlee Sobczak
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Siri Balendran
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Regan Fawcett
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
3.3/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Morgan Torstensen
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
I had a great experience!
Review By
Alexa Dunkley
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
3.9/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Barakat Bello
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Hunter Skahan
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
3.9/5
Review Score
4.1/5
Overall Score
Summary … read summary
The training was good, though sometimes I found it not technologically intuitive.
Review By
Leanne Tuff
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Kristina Staley
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Maria Momotides
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
I am grateful for the opportunity to volunteer at CLS and look forward to the learning experience. The training has been straightforward and has help me learn how I can best assist those in need of CLS. Thank you!
Review By
Megan Hill
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
4.5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Sheena Burt
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
4.4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Michael Williams
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
3.9/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Sadia Ibrahim
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Seunghee (sandy) Cho
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
4.1/5
Review Score
4.1/5
Overall Score
Summary … read summary
I appreciate the guidances throughout the training. Each video was helpful to have a deeper understanding of how CLS operates.
Review By
Kathryn McKie
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
4.1/5
Review Score
4.1/5
Overall Score
Summary … read summary
My volunteer training was a smooth process. It was great that I could go through it on my own time schedule.
Review By
Unknown
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Samia Alli-Shaw
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Marioum Kabir
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Kevin Lau
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
4.8/5
Review Score
4.1/5
Overall Score
Summary … read summary
The practical training especially I found was very effective as it really gave me almost first hand experience in what this position holds. I feel like I know what to expect now to a much greater degree.
Review By
Thandi Ncube
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
4.1/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Natasha Tat
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
A wonderful training program that helped me get a better sense of what a Certified Listeners Chat Responder is responsible for. The material was manageable and the program was set up so that we could work at our own pace.