Welcome to Certified Listeners Society
We’re here to listen to you, support you, and guide you in the right direction.
What we do
We are an Emotional Support Chat Centre. Feeling down and need to connect to someone? Our Certified Listeners are here to listen, support you, and guide you in the right direction.
Connect for free with the first available Certified Listener. All of our Certified Listeners are volunteers and have been trained and meet our Core Competencies and abide by our Code of Ethics.
Emotional Support
What is an Emotional Support Chat Centre? We compliment the work done by Distress Call Centres and Crisis Call Centres. We cater to people who need emotional support before they are in either distress or crisis.
We believe that by providing early-stage and real-time interventions to the masses, we can help individuals make better mental health lifestyle choices to live better, happier, healthier lives.
This is what our volunteers have to say about our training programs.
Review By
Jacob Wiseman
Total Reviews
2,147
Effectiveness
Comprehension
Attractiveness
Engagements
3.9/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Krista Garbutt
Total Reviews
2,147
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Jamie-Lee Gordon
Total Reviews
2,147
Effectiveness
Comprehension
Attractiveness
Engagements
3.5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Kerry Hutchings
Total Reviews
2,147
Effectiveness
Comprehension
Attractiveness
Engagements
4.5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Julie Emeid
Total Reviews
2,147
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Connor Sayers
Total Reviews
2,147
Effectiveness
Comprehension
Attractiveness
Engagements
4.4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Arman Ali
Total Reviews
2,147
Effectiveness
Comprehension
Attractiveness
Engagements
4.3/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Matthew Lipson
Total Reviews
2,147
Effectiveness
Comprehension
Attractiveness
Engagements
4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Joseph Ringuette
Total Reviews
2,147
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
Certified Listeners Society is amazing. it’s a great organization to be apart of and my values match theirs entirely.
Review By
Victoria Gajewski
Total Reviews
2,147
Effectiveness
Comprehension
Attractiveness
Engagements
4.3/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Alexia Kyana Gavriel
Total Reviews
2,147
Effectiveness
Comprehension
Attractiveness
Engagements
4.5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Unknown
Total Reviews
2,147
Effectiveness
Comprehension
Attractiveness
Engagements
3.6/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Zhong Jie Zhang
Total Reviews
2,147
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score
Summary … read summary
Amazing experience and lots of knowledge and skills with the opportunity to apply them in a technical and hands-on method! Equips potential volunteers with more than the necessary skills to be able to provide the help needed by everybody in the world, especially during difficult times.
Review By
Patricia Fair
Total Reviews
2,147
Effectiveness
Comprehension
Attractiveness
Engagements
4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Zoe Hall
Total Reviews
2,147
Effectiveness
Comprehension
Attractiveness
Engagements
4.1/5
Review Score
4.1/5
Overall Score
Summary … read summary
I really appreciate the training videos, however there were a few sections about how to use the website that were almost completely obsolete with the newer website format.
Review By
Skyla-Marie Minshall
Total Reviews
2,147
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Khadija Haris
Total Reviews
2,147
Effectiveness
Comprehension
Attractiveness
Engagements
4.6/5
Review Score
4.1/5
Overall Score
Summary … read summary
Excellent training opportunity. It is very well organized. I particularly enjoyed the online training and practical simulation. Excellent step towards emotional support
Review By
Marwo Ahmed
Total Reviews
2,147
Effectiveness
Comprehension
Attractiveness
Engagements
4.6/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Julia Labrozzi
Total Reviews
2,147
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Syed Shadman
Total Reviews
2,147
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Roji Phuyal
Total Reviews
2,147
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
Certified listener is one of the best organization that I have came across
Review By
Anthony Derevyanko
Total Reviews
2,147
Effectiveness
Comprehension
Attractiveness
Engagements
3.4/5
Review Score
4.1/5
Overall Score
Summary … read summary
Great. Just needs to be quicker, especially for the parts for using tawk.to.
Review By
Morgan Mackenzie
Total Reviews
2,147
Effectiveness
Comprehension
Attractiveness
Engagements
3.6/5
Review Score
4.1/5
Overall Score
Summary … read summary
The live training was somewhat repetitive but a good reminder. Letting trainees know the duration of the training would be helpful to allow us to plan accordingly. The role play was a good component, however some feedback on those chats would be appreciated.
Review By
Shamika Scott
Total Reviews
2,147
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
This training was extremely easy to follow/understand and was very thorough and comprehensive.
Review By
Bryan Murphy
Total Reviews
2,147
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
Thank you very much, I learned a lot and greatly look forward to volunteering with CLS
Review By
Sameera khan
Total Reviews
2,147
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
Excellent training program.
Review By
Shania Rios
Total Reviews
2,147
Effectiveness
Comprehension
Attractiveness
Engagements
3.6/5
Review Score
4.1/5
Overall Score
Summary … read summary
These areas could use some updating, more modern-looking presentations maybe with built-in checkpoints like some other training platforms rather than the scenarios where it is a period to reflect with nowhere to output and gain feedback based on how you would handle a situation.
Review By
Kryzel A.
Total Reviews
2,147
Effectiveness
Comprehension
Attractiveness
Engagements
3.1/5
Review Score
4.1/5
Overall Score
Summary … read summary
Training went well. I feel that having a live training with screen share etc would be more effective for the visual learners
Review By
Latifa Azzam
Total Reviews
2,147
Effectiveness
Comprehension
Attractiveness
Engagements
4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Mili Shah
Total Reviews
2,147
Effectiveness
Comprehension
Attractiveness
Engagements
4.6/5
Review Score
4.1/5
Overall Score
Summary … read summary
The training was easy to follow and very thorough
Review By
Thamina Ahmadzai
Total Reviews
2,147
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Tulsi Patel
Total Reviews
2,147
Effectiveness
Comprehension
Attractiveness
Engagements
3.3/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Unknown
Total Reviews
2,147
Effectiveness
Comprehension
Attractiveness
Engagements
3.9/5
Review Score
4.1/5
Overall Score
Summary … read summary
Very good learning experience, well-constructed video learning, easy to comprehend quizzes
Review By
Sharon Izguev
Total Reviews
2,147
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
Amazing!