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Hey! The practical chatroom training was really helpful. One thing I would suggest – when I initially signed up for an earlier date, I missed the training because I didn’t realize it was 11:00 EST. This wasn’t stated on the appointment calendar, or in the automated email. I only found out in the email that I got on the day of the training and after I had missed the session. It would really benefit volunteers across Canada in different timezones. Other than that, no complaints!

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The training session was very effective and engaging, but at some point it felt like there was a lot of information to understand at once. However, I believe after more training and practice I would get used to everything. Thank you.

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This helped just give me a little deeper of an understanding as to what to expect! I thought it was great.

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It is distracting to have the pop up chat constantly flashing throughout the training. Also, there were a number of typos, which should be updated.

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I benefited a lot from the Corse.

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I liked very much all the contents during the program but I would like to recommend some changes like, monitor the potential volunteer during his/ her path in the training and include more interactive resources rather than videos on Youtube.

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This was an interesting experience. I wish to experience, learn, and contribute more as a volunteer.

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I learned a lot! thank you to all the volunteers!

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Its a wonderful platform to share and staff is very professional.

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It was a real life experience acquired taking this course. The lessons content were both educational and practically inspiring. Not only did I learn what it takes to be supportive for those in an emotional situation, the lessons were a value added to my life vision. I do recommend the certified listeners course to whatsoever.

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Training went well. I feel that having a live training with screen share etc would be more effective for the visual learners

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Amazing service, amazing and thorough training. Excited to be a part of it!

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I absolutely loved the training. Even before I knew I was accepted to be a Certified Listener, I thoroughly enjoyed working through the modules as they had information I could use in everyday life. One lesson in particular that I enjoyed was the Active Listening lesson.