Welcome to Certified Listeners Society
We’re here to listen to you, support you, and guide you in the right direction.
What we do
We are an Emotional Support Chat Centre. Feeling down and need to connect to someone? Our Certified Listeners are here to listen, support you, and guide you in the right direction.
Connect for free with the first available Certified Listener. All of our Certified Listeners are volunteers and have been trained and meet our Core Competencies and abide by our Code of Ethics.
Emotional Support
What is an Emotional Support Chat Centre? We compliment the work done by Distress Call Centres and Crisis Call Centres. We cater to people who need emotional support before they are in either distress or crisis.
We believe that by providing early-stage and real-time interventions to the masses, we can help individuals make better mental health lifestyle choices to live better, happier, healthier lives.
This is what our volunteers have to say about our training programs.
Review By
Charlotte Tenszen
Total Reviews
1,956
Effectiveness
Comprehension
Attractiveness
Engagements
4.6/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
James Brown
Total Reviews
1,956
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Edwin Selvan Selvadhas
Total Reviews
1,956
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
It was easy to follow and Sameed did a GREAT JOB!!
Review By
Annabel Nito Dimalanta
Total Reviews
1,956
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Bhavleen Mangat
Total Reviews
1,956
Effectiveness
Comprehension
Attractiveness
Engagements
4.8/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Alexa Dunkley
Total Reviews
1,956
Effectiveness
Comprehension
Attractiveness
Engagements
3.9/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Alessandra Nota
Total Reviews
1,956
Effectiveness
Comprehension
Attractiveness
Engagements
4.4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Valeria Salcedo
Total Reviews
1,956
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Stefanie Baios
Total Reviews
1,956
Effectiveness
Comprehension
Attractiveness
Engagements
3/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Sushy Anwar
Total Reviews
1,956
Effectiveness
Comprehension
Attractiveness
Engagements
4.3/5
Review Score
4.1/5
Overall Score
Summary … read summary
I was very wary of online learning like this, but was pleasantly surprised by Jacob and his endless patience at my questions. Thank you Jacob. it is not the most intuitive of platforms, but it’s like anything else, matter of practice.
Review By
Tran Gia Phuc Nguyen
Total Reviews
1,956
Effectiveness
Comprehension
Attractiveness
Engagements
4.3/5
Review Score
4.1/5
Overall Score
Summary … read summary
Step by step, very easy to understand
Review By
Scott Rushton
Total Reviews
1,956
Effectiveness
Comprehension
Attractiveness
Engagements
4.6/5
Review Score
4.1/5
Overall Score
Summary … read summary
Really Enjoyed
Review By
Nathaniel Johnson
Total Reviews
1,956
Effectiveness
Comprehension
Attractiveness
Engagements
4.8/5
Review Score
4.1/5
Overall Score
Summary … read summary
I absolutely loved the training. Even before I knew I was accepted to be a Certified Listener, I thoroughly enjoyed working through the modules as they had information I could use in everyday life. One lesson in particular that I enjoyed was the Active Listening lesson.
Review By
Joanna Mungal
Total Reviews
1,956
Effectiveness
Comprehension
Attractiveness
Engagements
4.5/5
Review Score
4.1/5
Overall Score
Summary … read summary
I enjoyed the training. It provided informative material and was easy to understand and navigate. I appreciate the time and resources!
Review By
Sarah McClay Coote
Total Reviews
1,956
Effectiveness
Comprehension
Attractiveness
Engagements
4.4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Abhinav Raghupathy
Total Reviews
1,956
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Adriana Perkovic
Total Reviews
1,956
Effectiveness
Comprehension
Attractiveness
Engagements
4.6/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Jordan Dunne
Total Reviews
1,956
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
My experience has been great! The training was very well done and the staff have been nothing but helpful along the way.
Review By
Mandeep Brar
Total Reviews
1,956
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
This training was able to give me a thorough understanding on providing emotional support.
Review By
Emily Tolomei
Total Reviews
1,956
Effectiveness
Comprehension
Attractiveness
Engagements
4.4/5
Review Score
4.1/5
Overall Score
Summary … read summary
I felt extremely prepared to begin taking callers after this training course and I would definitely recommend it if you are looking for experience!
Review By
Julia Caswell
Total Reviews
1,956
Effectiveness
Comprehension
Attractiveness
Engagements
3.9/5
Review Score
4.1/5
Overall Score
Summary … read summary
I thought the training was very practical and engaging!
Review By
Neha Khan
Total Reviews
1,956
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Susan Wang
Total Reviews
1,956
Effectiveness
Comprehension
Attractiveness
Engagements
4.5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Emily Dawson
Total Reviews
1,956
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Vanessa Roberts
Total Reviews
1,956
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
seyedeh dorsa seyed jafari
Total Reviews
1,956
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score
Summary … read summary
I had a good interview, it was stressful, but I was comfortable doing the interview.
Review By
Karl Hunger
Total Reviews
1,956
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
Very good and I learnt a lot about active listening.
Review By
Kathleen Charlebois
Total Reviews
1,956
Effectiveness
Comprehension
Attractiveness
Engagements
4/5
Review Score
4.1/5
Overall Score
Summary … read summary
Very good training overall and informative, but the layout of the website could be more streamlined and there’s a lot of typos and spelling errors that take away from comprehension a little bit.
Review By
Gizem Oner
Total Reviews
1,956
Effectiveness
Comprehension
Attractiveness
Engagements
4.4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
delaram rahimi
Total Reviews
1,956
Effectiveness
Comprehension
Attractiveness
Engagements
4.1/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Rami Mansouri
Total Reviews
1,956
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
Everything was great! Easily interactable (if that’s a word) and the youtube videos were very helpful!
Review By
Luke Mcivor
Total Reviews
1,956
Effectiveness
Comprehension
Attractiveness
Engagements
3.6/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
David Suh
Total Reviews
1,956
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Razia Gill
Total Reviews
1,956
Effectiveness
Comprehension
Attractiveness
Engagements
4.8/5
Review Score
4.1/5
Overall Score