Welcome to Certified Listeners Society
We’re here to listen to you, support you, and guide you in the right direction.
What we do
We are an Emotional Support Chat Centre. Feeling down and need to connect to someone? Our Certified Listeners are here to listen, support you, and guide you in the right direction.
Connect for free with the first available Certified Listener. All of our Certified Listeners are volunteers and have been trained and meet our Core Competencies and abide by our Code of Ethics.
Emotional Support
What is an Emotional Support Chat Centre? We compliment the work done by Distress Call Centres and Crisis Call Centres. We cater to people who need emotional support before they are in either distress or crisis.
We believe that by providing early-stage and real-time interventions to the masses, we can help individuals make better mental health lifestyle choices to live better, happier, healthier lives.
This is what our volunteers have to say about our training programs.
Review By
Bianca Perez
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Hasandeep Garcha
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
3.9/5
Review Score
4.1/5
Overall Score
Summary … read summary
Learnt a lot.
Review By
Kaitlyn Abraham
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Sara Trecroce
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
4.3/5
Review Score
4.1/5
Overall Score
Summary … read summary
Very clear and informative.
Review By
Yin He
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Adelina Au-Yeung
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Gizem Oner
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Madaleine Banks
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
4.1/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Seokhoon Jun
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
This was fun and valuable experience!
Review By
JEFFIN XAVIER
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Lincoln Hotiram
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Lee Ann Hall
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
This online training was well planned, easy to use and very helpful. I am excited to start listening!!
Review By
Mili Patel
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score
Summary … read summary
It was a good experience I enjoyed it
Review By
Yasaman Ghane
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score
Summary … read summary
Very thorough and informative training, setting up volunteers for success.
Review By
Amina Choudhry
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
The practical training really helped get me comfortable with the site. The whole training process went smoothly – I enjoyed it.
Review By
Xiao Peng
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
The training is very professional both in theoretical and practical level.
Review By
Marc-Anthony Racco
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score
Summary … read summary
The tawk.to chat room training was definitely the highlight of the course. I found all material to be engaging, and go beyond the criteria needed to be an emotional support chat volunteer.
Review By
Ada Choy
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
4/5
Review Score
4.1/5
Overall Score
Summary … read summary
I enjoyed the training and learned a lot of very valuable life skills. I liked the way it was delivered as well.
Review By
Jaspreet Purba
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Jada Singh
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Unknown
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
4.4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Donn Unciano
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Nolan Dawson
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
3.6/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Yonathan Agung
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
4.1/5
Review Score
4.1/5
Overall Score
Summary … read summary
No major concerns
Review By
Brendan Tao
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
Excellent!
Review By
Corey Coblentz
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
The course materials were engaging and interesting and well-presented. I had an issue with testing, and would occasionally make an error, and was never sure where my error was – it would be nice to be able to review materials and quizzes after completing them. Also, the material and printed forms were rife with typos, which I felt undermined the professionalism that is everywhere else. I’d be happy to volunteer my time to offer corrections.
Review By
Kristina Staley
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Caley Reth
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
The staff and other volunteers are friendly and welcoming! The training was straight forward and easy to follow.
Review By
Alan San Martin Celi
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
4.1/5
Review Score
4.1/5
Overall Score
Summary … read summary
I found the training to be all encompassing and helpful when it came to showing how to navigate tawk. I did however find a couple spelling mistakes with in the instructions at times, I cannot recall exactly where they are now but they were minor typos. Thank you for putting this training together.
Review By
Ifeoluwa Abioye
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
Enjoyed my time during this training. I am sure it would be very meaningful by the time I start to attend to clients. It also helps me as an individual.
Review By
Jeonghyun Lee
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Kirsten November
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
A very brief but in depth course that was really valuable in learning!
Review By
Kyle Calvin
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Rojan Pk
Total Reviews
2,163
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score