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I recently completed the volunteer training program at Certified Listeners Org, and I am incredibly impressed with the quality, depth, and support provided. From start to finish, the experience was truly invaluable.

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This has been and fun and informative course. I look forward to working with Certified Learners!

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A very informative and user friendly package that makes it very easy for volunteers to know what they can expect in this role. Even if you have never had an crisis support experience these modules break down what to do in a step by step process. For those that already have crisis support training this is an excellent refresher

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I wasn't able to finish the training in one sitting because I also have other things that I need to attend to; school, work and personal life. Despite that, the staff are always willing and available to answer all my questions and help me figure things out if I find something that confuses me. The materials, if you look at them, can be overwhelming, but they are actually just short videos and they were made that way so that the trainees are able to process them better. The videos where someone is showing their screen and speaking at the same time really made it beneficial for me to create my account and set my alias. Overall, this training is very beneficial for those who are aspiring to be a volunteer at the Certified Listeners Society.

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I feel that the training should have spoken more about our role as chat responders and talked in more depth about how to behave if we felt someone is at risk

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I found this training super engaging and I learnt a lot from it. It was easy to navigate and now I feel ready to answer calls and talk to people.

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Lengthy but worthy. Learned valuable skills, how to monitor the site and some great professional skills. Loved how my feedback was requested after every module. Very interactive!

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It was very informative and useful experience which will help me in conducting chat support. I hope I will successfully apply all this learning in my professional career.

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I found the training to be very comprehensive, though there were some sections that may need to be updated in terms of small grammatical errors. I personally learned a lot through this training, it is absolutely helpful in personal and professional life.

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Very easy to follow & highly engaging. Thank you for the training!

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The voice and manner of the course instructor makes the content easy and enjoyable to listen to. I appreciate the addition of visuals and videos to sometimes aid with engagement in the material. I may have missed it but it would be helpful if trainees were told that there is a specific reference form that references need to fill out. I personally asked my references for letters at the beginning of training in order to give them time. However, only by lesson 20 did I realize there were the specific forms and had to ask my references again.

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I had a fantastic experience with the Certified Listeners Society training! It was truly empowering, and I’m grateful to be part of such a compassionate community!

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Honestly so grateful to have had the chance to go through this training. It’s really incredible how much time and effort was put into it.

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Awesome! Lots of relatable information to what I've been learning in college to become an addictions and mental health worker. This certification is a perfect compliment to my diploma.

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This training course was very well thought out and comprehensive. I feel I am ready to move further into training and start my journey as a Certified Listener.

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I enjoyed this course.

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I enjoyed completing this training. It was easy to understand training that is broken down into smaller, comprehensible lessons which suited be well. It really stimulated my thought process on some topics!

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the training process was very helpful and informative. The response time needs more attention and can be worked on