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Very helpful and informative!

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I thought overall the course was good. It was extensive and I took a lot of notes. I would recommend slowing down the slides + more oral commentary.

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Lengthy but worthy. Learned valuable skills, how to monitor the site and some great professional skills. Loved how my feedback was requested after every module. Very interactive!

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The whole application for volunteering at Certified Listeners Society has been easy with the help of the staff and their easy to navigate portal!

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The training process for CLS Volunteering is thorough and manageable. Important topics are covered that are necessary for any volunteer to know when talking to emotionally vulnerable clients. I would just suggest that CLS checks through their training course to correct the spelling/grammar mistakes that were occasionally present in their content.

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This was a very informative course! However, there were a couple of technical glitches along the way - I left comments in the feedback sections for those questions.

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Amazing program! I've learned a lot and hope to continue learning!!

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The training that Certified Listeners have provided me with are problem solving skills to help others. I look forward to helping other's with supporting mental, and help promoting health lifestyle choices with real-time interventions for a happier life with others.

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Training modules were thorough though it could do a faster pace with the narration.

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The Certified Mental Health Listener Training was an incredibly valuable and eye-opening experience. The program provided a solid foundation in active listening, helping me understand how to truly hear and validate someone's feelings without jumping to solutions. I gained confidence in recognizing signs of distress, such as anxiety or depression, and learned how to approach sensitive conversations with empathy and care.

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Very cool.

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Great training. Very comprehensive. Interactive. Informative.

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The videos were at times a bit long and it may be better if there were different activities to do while watching the videos to keep learners engaged.

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This training course was a great rundown of everything you may experience as a volunteer on the CLS platform. I was able to learn a lot from the different modules and quizzes and am happy to have added this new knowledge to my skillset. With that being said, I think this course could be improved by making it more comprehensive, detailed, and engaging. I would have appreciated more details and background info on certain topics, as well as opportunities to engage with the material and test my application of what I've learned because I feel that this would have helped solidify my knowledge of what I've learned. Additionally, I found the training for the tawk.to platform a bit confusing from the perspective of someone who had little exposure to this platform prior to the training. I feel like a more in-depth explanation of how to navigate it would have been super helpful and made me feel even more confident before going for my practical training appointment. Other than the points already mentioned though, I really enjoyed taking this training and I'm glad I had the opportunity to acquire this knowledge and become part of this community at CLS.

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This has been and fun and informative course. I look forward to working with Certified Learners!

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