Welcome to Certified Listeners Society
We’re here to listen to you, support you, and guide you in the right direction.
What we do
We are an Emotional Support Chat Centre. Feeling down and need to connect to someone? Our Certified Listeners are here to listen, support you, and guide you in the right direction.
Connect for free with the first available Certified Listener. All of our Certified Listeners are volunteers and have been trained and meet our Core Competencies and abide by our Code of Ethics.
Emotional Support
What is an Emotional Support Chat Centre? We compliment the work done by Distress Call Centres and Crisis Call Centres. We cater to people who need emotional support before they are in either distress or crisis.
We believe that by providing early-stage and real-time interventions to the masses, we can help individuals make better mental health lifestyle choices to live better, happier, healthier lives.
This is what our volunteers have to say about our training programs.
Review By
Joanne Quach
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Jialin Yang
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Kait Bowser
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
4/5
Review Score
4.1/5
Overall Score
Summary … read summary
The training could use some work in terms of accessibility, like closed captioning for the videos.
Review By
Saber Assi
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
4.6/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Kevin Feng
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
Very thoughtful and comprehensive training program!
Review By
Sarah Khedr
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
Overall learned many valuable things that will both be useful for this platform as well as in daily life!
Review By
Miles Thompson
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
4.3/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Dana O’Flynn
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
4.5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Shivam Sadana
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
4.6/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Aeron Frey
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Alannah Vila
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Dan Jacobson
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
3/5
Review Score
4.1/5
Overall Score
Summary … read summary
There are definitely some typos and mistakes through the videos, but on the whole, they are OK
Review By
Gillian Forsyth
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Isha Jagpal
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Unknown
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
4.4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Bhavleen Mangat
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
4.8/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Holly Gunn
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Candia ndayizigiye
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
4.8/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Jiheon Jeong
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
4.8/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Rafia Junaid
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
4.8/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
AHUA SU
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
very detailed and comprehensive training for me. It is not only helpful for my following procedure, but also very useful for my daily life. Thank you
Review By
Alisha Sharma
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
4.6/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Fiza Ali
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
4.8/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Ian Douglas-Todd
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
4.1/5
Review Score
4.1/5
Overall Score
Summary … read summary
Excellent training package including quality content and assessment. Equips for life not just the CL Role.
Review By
Andrew Venable
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
4.1/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Isabelle Beggs
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Karen Carrigan
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
4.6/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Allan Mathews
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
4.4/5
Review Score
4.1/5
Overall Score
Summary … read summary
The modules were good but videos that were split into one-minute lessons could be compiled into bigger videos. This allows the website to run more smoothly.
Review By
Abhinav Raghupathy
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Shehnaz Dhawan
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Wendi Bacon
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
3.6/5
Review Score
4.1/5
Overall Score
Summary … read summary
I enjoyed the first part of the training focussed on listening skills and mental health awareness. I found the technical training a bit confusing and am pleased I was able to get through it with with the help of Jacob! Looking forward to getting started now.
Review By
Natasha Tat
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
A wonderful training program that helped me get a better sense of what a Certified Listeners Chat Responder is responsible for. The material was manageable and the program was set up so that we could work at our own pace.
Review By
Komal Bhosle
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Pershiya .
Total Reviews
1,984
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
It was an awesome experience. I am so excited to work in such an organized and friendly environment.