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Your organization is doing a great job. I had no idea that volunteering would need all those steps; however, now I have an insight of how valuable your supports are. Thanks.

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There were a few typos and spelling errors here and there. Also, some new tech might be needed because there was a lot of microphone feedback in the start up lectures.

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I had a great experience doing the Certified Listeners training courses. They were straight forward and easy to navigate. I gain valuable knowledge that will be vital in helping to provide the best service to callers.

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Great training experience! Super applicable content not just for this position, but also for our day-to-day interactions as well. A few typos here and there, but everything was clear and comprehensible.

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Effective and engaging training platform! Though there are some spelling / grammatical mistakes here and there, the overall comprehensiveness of the modules is high.

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The training provided by CL is entirely self-paced and one of the standout features is the flexibility it offers. As a self-paced learner, I was able to set my own schedule and complete the modules at my own pace. This flexibility was crucial for me, given my busy work and personal life commitments. It allowed me to truly immerse myself in the material without feeling rushed. In addition, the training materials provided were comprehensive and well-structured. The inclusion of real-life scenarios and examples added depth to the learning experience, making it more relatable and practical. I am super excited to begin my volunteering journey as a Certified Listener and I would highly recommend this program to anyone interested in becoming a better listener and making a positive impact on the lives of others. Kudos to the team behind this remarkable training program!

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I found the advertisement for being a Volunteer Certified Listener on the Charity Village website. I was immediately interested as a way of gaining further experience giving emotional support. The training process was very thorough and provided lots of great information, and now I look forward to starting my first shift!

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The journey has been one of enlightenment and understanding of ones abilities to cater to the feelings and emotions of others. It has taught me more about myself and how can I contribute to our society.

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The course was very informative and helpful. Easy to follow and direct!

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I enjoyed completing the training. There was a lot of useful information. Thank you!

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Lessons 1-12 were very helpful! I learned a lot and enjoyed the content. I think the section on chatroom training (lessons 17-19) could be organized better, as it was confusing for me. For example, I didn’t know where and how to access the practice account for the chatroom so I had to message support, and that took a long time. It would be better to have a clear step-by-step guide, as it seems like there are multiple people involved in creating the lessons for this section and they all had different understanding of how the training is supposed to look like.