
Transform employee resilience & productivity
Equip your employees with critical tools and resources to reduce stress,
build resiliency and curb anxiety to navigate the uncertainty ahead.

Getting your team back on track
Employees are stressed out more than ever due to the pandemic. Languishing at work, in varying degrees of financial distress, many are experiencing difficult times at home. Mental isolation and burnout are on the rise.
Resilience training easier than ever!
Certified Listener’s Employee Resilience Training Program solves the biggest corporate challenges, like employee wellness, isolation, stress, and burnout, and teaches how to navigate during challenging times.


24/7 Customer Support
Over 4,500 Trained Certified Listeners
More than 18,000 Emotional Support Chats per Month

Increased Productivity
Increased Self Awareness and Team Engagement
Reduced Stress Levels and Burnout

 Commitment Free In-kind Training Grants. up to $17,500
Our Commitment to Help Your Employees Live Better, Happier, and Healthier Lives
Privacy
Certified Listeners Society is committed to following all privacy laws to protect employees and employers. Organizations will have access to general information, overall grades, and progress reports for their organization however, detail personal information and individual grades from their personal will be kept confidential.
Check out what others have to say about our training course!
This is how others rate our training program.
Review By
Unknown
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Corey Coblentz
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
The course materials were engaging and interesting and well-presented. I had an issue with testing, and would occasionally make an error, and was never sure where my error was – it would be nice to be able to review materials and quizzes after completing them. Also, the material and printed forms were rife with typos, which I felt undermined the professionalism that is everywhere else. I’d be happy to volunteer my time to offer corrections.
Review By
Steffy Thomas
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Sophia K-L
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
4.5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Kieran Lister
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
4.8/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Sameera khan
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
Excellent training program.
Review By
deanna persad
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Shamika Scott
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
This training was extremely easy to follow/understand and was very thorough and comprehensive.
Review By
Shari Montgomery
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
4/5
Review Score
4.1/5
Overall Score
Summary … read summary
I enjoyed the training and getting a refresher on my active listening skills. Looking forward to getting started!
Review By
Oyinade Arowolo
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
4.5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Kiranmeet Pabla
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Vince Wu
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
4.5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Sohini Ghosh Dastidar
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
3.5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Zanub Aziz
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Barsha Deb
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Sabrina Ghonem
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Rubina Mangat
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
4.4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Manu Agnihotri
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
Very easy to follow & highly engaging. Thank you for the training!
Review By
Patricia Fair
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Victor Nguyen
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Chioma Okpako
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Ossaid Ahmed
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
THAUFEEQ SULTHANA SHABEER
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Mohammad Abdulmonem
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Mariam Boshra
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
4/5
Review Score
4.1/5
Overall Score
Summary … read summary
I believe the training provided practical steps, expectations, and possible scenarios to prepare a person to be a certified listener. It was also helpful to have a module on common mental health disorders so people are familiar and a ware of the possible things they may encounter in a chat. Finally, I believe it was beneficial to have the live training with a chat supervisor, but I think the training could have more thorough to really gage how well a person is at handling tough topics of conversation.
Review By
Julie Pritt
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
4.4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Shehzad Khalid
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Michelle Sieben
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
4.3/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Jasleen Dev
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Omar Siddik
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
4.8/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Angellica Lagace
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
2.9/5
Review Score
4.1/5
Overall Score
Summary … read summary
Wonderful training, very informative.
Review By
Jasmine Demir
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Denver Richmond
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
3.8/5
Review Score
4.1/5
Overall Score
Summary … read summary
I thought the training was well done. One critique I have is that the videos on how to work tawk.to are a little out-dated and can be hard to follow as the presenter sometimes does not provide much context or explain how or why they are doing something. Also, there are multiple typos and grammatical errors throughout the training. Specifically on the volunteer reference form which makes it look unprofessional.
Review By
Emilie Louis
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
Great experience!
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