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amazing training, with such a high level of organization and provides and teaches countless tools volunteers. It was quite fun doing this training in fact.

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I just wanted to thank you for a wonderful training experience. I cannot wait to start!

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Great training and experience, the lessons were well prepared, strongly suggested to anyone interested in volunteer work and involvement in emotional support services.

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it was excellent experience and learning for me

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It was a very nice course! it covered so many different areas, so it was not boring in any way, I believe it reassured my strengths and improved my weaknesses

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I thought overall the course was good. It was extensive and I took a lot of notes. I would recommend slowing down the slides + more oral commentary.

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Easy and breezy experience! Looking forward to getting started.

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I would prefer a more dynamic course. It was difficult for me to engage even though the subjects were very interesting.

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excellent training and very interesting

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Training has been very helpful not only in dealing with chat respondents, but also in personal life situations!

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This was a bit of a long training process for me as I work during the day so I had to make sure I had time for the training. But I loved that I could do it all at my own pace and that the system is so easy to use and is very user friendly. Thank you for everything!

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Overall, this training was informative and provided valuable resources to deepen knowledge with regards to better listening, support and information on mental health and illnesses. By completing this training, I feel that I have both improved and gained new perspective on active listening and offering emotional support!

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The Certified Listener training is unique in its model to assist individuals in our communities who cannot find help anywhere else. It is an effective tool of emotional support with a high level of discretion and confidentiality which is essential in building trust among members and within the targeted group in need of support. The program has step by step solutions for a very large volunteer human resources community. The pragmatic and engaged environment is perfected during and after chats are completed on an ongoing basis and provides an excellent source of emotional support and crisis intervention genuinely offered by a committed group of well trained individuals.

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Over all good training content.

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It was great!