Welcome to Certified Listeners Society

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Course was interesting. Had problems in lesson 16, spoke to Sarah Jones and she suggested to use Firefox, still no luck, tried another browser and no luck. Copy part of the webpage and put in current browser and made the program work, Sarah said that program would save automatically but it didn't. Thus had to do the whole lesson again. Other than that things were good.

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The training was insightful, thought-provoking, and helpful- but above all, it was comprehensible and user-friendly. I am looking forward to being an official Certified Listener Volunteer, and this prospect is turning out to be way easier, more exciting and more opportunistic than I previously thought. I wish I had signed up the second I turned 18!

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The staff and other volunteers are friendly and welcoming! The training was straight forward and easy to follow.

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Overall the training was really helpful and interesting! I did find that the lessons that involved just reading off the video to be less engaging, so maybe changing those slides to the most important points and then talking through any additional information would be helpful!

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An essential training course for everyone. I enjoyed it from the beginning to the end.

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This was a really well thought out training guide and it really gave me new perspectives for being a volunteer text responder. It has not only prepared me, but made me committed to the position.

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Very useful training. I learnt a lot from it.

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It was an awesome experience and the role-playing was especially useful to see how a chat might actually go. Thank you!

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it was a great experience! Lots of practical learning that can be used outside the chatroom as well.

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Overall, the process was pretty good. The total amount of hours in training was not too long but was also not short. The only thing I would change is the training on the software, the 20 videos. Because each video was only 1-2 minutes long, I kept having to mark complete and it was repetitive but it was not a problem.

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I really enjoyed the CLS training. It provided very informative videos and I felt engaged the whole time. I feel like I can definitely apply these skills in a practical setting now. Thank you!

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The training and role-playing really helped me understand what I will be doing as a volunteer here. Thank you!

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I am very excited to participate in this program and I thought the training was great.

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Certified Listeners Society is awesome! The training is so useful! I am so excited to start this journey providing assistance to people in need!