Welcome to Certified Listeners Society
We’re here to listen to you, support you, and guide you in the right direction.
What we do
We are an Emotional Support Chat Centre. Feeling down and need to connect to someone? Our Certified Listeners are here to listen, support you, and guide you in the right direction.
Connect for free with the first available Certified Listener. All of our Certified Listeners are volunteers and have been trained and meet our Core Competencies and abide by our Code of Ethics.

Emotional Support
What is an Emotional Support Chat Centre? We compliment the work done by Distress Call Centres and Crisis Call Centres. We cater to people who need emotional support before they are in either distress or crisis.
We believe that by providing early-stage and real-time interventions to the masses, we can help individuals make better mental health lifestyle choices to live better, happier, healthier lives.
This is what our volunteers have to say about our training programs.
Review By
Ange Meng
Total Reviews
1,875
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
Love the training!
Review By
Harlan Orr
Total Reviews
1,875
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Ajenth Suthananthan
Total Reviews
1,875
Effectiveness
Comprehension
Attractiveness
Engagements
4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Krizia Racel Briones
Total Reviews
1,875
Effectiveness
Comprehension
Attractiveness
Engagements
4.8/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Frankie Vena
Total Reviews
1,875
Effectiveness
Comprehension
Attractiveness
Engagements
4.8/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Parisa MOHEBI
Total Reviews
1,875
Effectiveness
Comprehension
Attractiveness
Engagements
3.4/5
Review Score
4.1/5
Overall Score
Summary … read summary
The content is generally informative and interesting and the training platform is user-friendly. The quality of the training videos specially during the first half the training can be improved up on.
Review By
Sonia Sud
Total Reviews
1,875
Effectiveness
Comprehension
Attractiveness
Engagements
3.8/5
Review Score
4.1/5
Overall Score
Summary … read summary
This training content was relevant for the volunteer opportunity. The system was not always easy to navigate. For instance, several courses and quizzes are appearing as completed on my transcript, but not necessary marked on the syllabus on the left hand side as completed. The chatters were very pleasant when I asked a question and very responsive. Having a webex to understand the Caller System would be helpful versus just the videos. I am very excited to start my volunteer activities!
Review By
Unknown
Total Reviews
1,875
Effectiveness
Comprehension
Attractiveness
Engagements
4.3/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Alna Raj
Total Reviews
1,875
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
I had an awesome experience during my training to become as a certified listener. this training helped me to learn lot of skills and knowledge.
Review By
Noor Bhandal
Total Reviews
1,875
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Mitchell Crichton
Total Reviews
1,875
Effectiveness
Comprehension
Attractiveness
Engagements
4.6/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Karla Stanev
Total Reviews
1,875
Effectiveness
Comprehension
Attractiveness
Engagements
4.5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Dhivaraca Suresh Kumar
Total Reviews
1,875
Effectiveness
Comprehension
Attractiveness
Engagements
4.5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Genevieve Chapman
Total Reviews
1,875
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
This was well organized. Thank you
Review By
Milena Gatto
Total Reviews
1,875
Effectiveness
Comprehension
Attractiveness
Engagements
2.5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Sanjana Raka
Total Reviews
1,875
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
This is a very well organized course . I am looking forward to start working as a volunteer here.
Review By
lolade adams
Total Reviews
1,875
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
Great experience!
Review By
Victoria Stevenson
Total Reviews
1,875
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
I thought this training was very thorough and easy to use. I liked being able to monitor my progress and go at my own pace. Thank you CLS.
Review By
Victor Nguyen
Total Reviews
1,875
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Christina Cea-Berry
Total Reviews
1,875
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Avneet kaur
Total Reviews
1,875
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Siri Balendran
Total Reviews
1,875
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Morena Canales
Total Reviews
1,875
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Mariam Mahdi
Total Reviews
1,875
Effectiveness
Comprehension
Attractiveness
Engagements
4.1/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Ian Douglas-Todd
Total Reviews
1,875
Effectiveness
Comprehension
Attractiveness
Engagements
4.1/5
Review Score
4.1/5
Overall Score
Summary … read summary
Excellent training package including quality content and assessment. Equips for life not just the CL Role.
Review By
Alexandra Dacey
Total Reviews
1,875
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Benjamin Bortolotto
Total Reviews
1,875
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
I really enjoyed learning about crisis theory and I’m looking forward to helping others with what I learnt.
Review By
Abhi Nair
Total Reviews
1,875
Effectiveness
Comprehension
Attractiveness
Engagements
4.5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Megan Conte
Total Reviews
1,875
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
Thank you for the informative training.
Review By
Daniel Abiodun
Total Reviews
1,875
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
Sameed was very interactive and explained everything we need to know to give us the best opportunity to be successful in our role
Review By
uswha habib
Total Reviews
1,875
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
The training was clear and concise. It was very thorough. We went through all aspects of support and platform.
Review By
Krystal Cousins
Total Reviews
1,875
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
Do not let it get the best of you. take some time for yourself when needed.
Review By
Lia Reed
Total Reviews
1,875
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
Very helpful and informative!
Review By
Prakriti Gianey
Total Reviews
1,875
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score