Welcome to Certified Listeners Society
We’re here to listen to you, support you, and guide you in the right direction.
What we do
We are an Emotional Support Chat Centre. Feeling down and need to connect to someone? Our Certified Listeners are here to listen, support you, and guide you in the right direction.
Connect for free with the first available Certified Listener. All of our Certified Listeners are volunteers and have been trained and meet our Core Competencies and abide by our Code of Ethics.
Emotional Support
What is an Emotional Support Chat Centre? We compliment the work done by Distress Call Centres and Crisis Call Centres. We cater to people who need emotional support before they are in either distress or crisis.
We believe that by providing early-stage and real-time interventions to the masses, we can help individuals make better mental health lifestyle choices to live better, happier, healthier lives.
This is what our volunteers have to say about our training programs.
Review By
amanda dasilva
Total Reviews
1,998
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Sinthuyan Jegatheswaran
Total Reviews
1,998
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
Great training. Learned a lot that i can use on the job.
Review By
Deanna Saatcioglu
Total Reviews
1,998
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Michelle Brenzel
Total Reviews
1,998
Effectiveness
Comprehension
Attractiveness
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5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Tameria Macdonald
Total Reviews
1,998
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Samantha Mancini
Total Reviews
1,998
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Tessa Hinkel
Total Reviews
1,998
Effectiveness
Comprehension
Attractiveness
Engagements
4.4/5
Review Score
4.1/5
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Summary … no summary submited
Review By
Julia Ruth
Total Reviews
1,998
Effectiveness
Comprehension
Attractiveness
Engagements
4.5/5
Review Score
4.1/5
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Summary … no summary submited
Review By
Iselle Lehtinen
Total Reviews
1,998
Effectiveness
Comprehension
Attractiveness
Engagements
4.8/5
Review Score
4.1/5
Overall Score
Summary … read summary
This is a great training program. I learned a lot and it was very easy to navigate.
Review By
Komal Akut
Total Reviews
1,998
Effectiveness
Comprehension
Attractiveness
Engagements
4.4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Jennifer Dancel
Total Reviews
1,998
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Alexandria Medeiros
Total Reviews
1,998
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
A chance to make a difference
Review By
Barakat Bello
Total Reviews
1,998
Effectiveness
Comprehension
Attractiveness
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5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Lisa-Marie Carrier
Total Reviews
1,998
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
The training is well designed and built. Easy to understand and team members are always just an email away if you need some extra support. It’s been super interesting. Thanks again CLS.
Review By
Sandy Soontit
Total Reviews
1,998
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
Training modules were thorough though it could do a faster pace with the narration.
Review By
Devanand mahato
Total Reviews
1,998
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Amanda Furlano
Total Reviews
1,998
Effectiveness
Comprehension
Attractiveness
Engagements
4/5
Review Score
4.1/5
Overall Score
Summary … read summary
This training has prepared me to confidently enter my shifts and has prepared me for my career in counselling.
Review By
Sravani Manda
Total Reviews
1,998
Effectiveness
Comprehension
Attractiveness
Engagements
4.5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Zeel Ladhani
Total Reviews
1,998
Effectiveness
Comprehension
Attractiveness
Engagements
3.9/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Sofia Callaghan
Total Reviews
1,998
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
Great training program, really like the section on interpretting emotion through text messages!
Review By
Roya Aghbali
Total Reviews
1,998
Effectiveness
Comprehension
Attractiveness
Engagements
4.4/5
Review Score
4.1/5
Overall Score
Summary … read summary
Great way to gain some experience and insight into how to help people effectively. I find the platform itself is a little confusing at first but it takes practice to learn how to use. The training was really helpful and Sameed was great. Excited to start working!
Review By
Rajni Kalia
Total Reviews
1,998
Effectiveness
Comprehension
Attractiveness
Engagements
4.8/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Tiago Craveiro
Total Reviews
1,998
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score
Summary … read summary
Really Enjoyed obtaining all the new information from the CL-Training.
Review By
Kimberley Sanzo
Total Reviews
1,998
Effectiveness
Comprehension
Attractiveness
Engagements
4.3/5
Review Score
4.1/5
Overall Score
Summary … read summary
I quite enjoyed the training content, and I now feel confident and prepared to begin volunteering at Certified Listeners Society!
Review By
Roshani Buvanenthiran
Total Reviews
1,998
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Joanne Quach
Total Reviews
1,998
Effectiveness
Comprehension
Attractiveness
Engagements
4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Kamron Zahedi
Total Reviews
1,998
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Edna Banjanovic
Total Reviews
1,998
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
Extremely informative and easy to follow.
Review By
Paige Hall
Total Reviews
1,998
Effectiveness
Comprehension
Attractiveness
Engagements
4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Cecilia Xu
Total Reviews
1,998
Effectiveness
Comprehension
Attractiveness
Engagements
4.8/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Jessica Andre
Total Reviews
1,998
Effectiveness
Comprehension
Attractiveness
Engagements
4.8/5
Review Score
4.1/5
Overall Score
Summary … read summary
I personally really enjoyed this course. I took my time with it and took notes on things I found particularly important. The videos were easy to follow, read, and listen to.
Review By
Radhika chhibber
Total Reviews
1,998
Effectiveness
Comprehension
Attractiveness
Engagements
2.1/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Candia ndayizigiye
Total Reviews
1,998
Effectiveness
Comprehension
Attractiveness
Engagements
4.8/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Bree Bonanno
Total Reviews
1,998
Effectiveness
Comprehension
Attractiveness
Engagements
2.8/5
Review Score
4.1/5
Overall Score
Summary … read summary
There are a few considerations here: i) you provide your trainees with a literacy quiz that is not only intimidating but also contradictory due to the illiteracy throughout the videos and quizzes; ii) your organization benefits from donations directly deposited via certified listeners volunteers, an alternative consideration will be to encourage your volunteers to raise donations within their community; iii) during the interview process, the interviewee discloses the $90 cover fee for training and I’m not sure why this mentioned and or why $90 suffices. This technique may make others feel as if your company is doing something “above and beyond” for their volunteers and may, in turn, make the individual applying for the position to feel as if they owe the company back (the donation). Food for thought 🙂