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Great training course that has provided me with enough knowledge to be able to provide support to others. Without the need to give advice, I have shown other ways to help others.

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This has been a great training experience; a thorough and informative introduction to this volunteer role. It has also been a bit a intimidating. I am cautiously eager to begin.

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More thought and detail needs to be provided on the types of calls a volunteer can expect provide examples for training purposes. Provide a mock Q& A with caller and volunteer.

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training was straight forward and informative. It was super beneficial to receive the role play. I learned a lot from my team mate.

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I believe that becoming a Certified Listener is a great opportunity to help others, however, during the training the videos are not updated and I struggle to understand it. You should change it in order to be the same as how it looks now. I am ready for this new commitment!

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Site is slow and laggs things do not load properly

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Nice!

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It was such a great experience learning many things to listen actively.

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This was a great learning experience.

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It is hard in today’s world to ask for help or open up about something without judgement. This training has helped me with the approach that I would be able to implement in my journey

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I truly enjoyed this training program and have learned a lot.

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It was an amazing training session. I really enjoyed it.

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I really enjoyed this training! Jacob did an amazing job.

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very detailed and comprehensive training for me. It is not only helpful for my following procedure, but also very useful for my daily life. Thank you

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Great learning experience for me.

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Becoming a Certified Listener Volunteer has been a transformative journey, equipping me with essential skills in empathy, active listening, and effective communication. The training deepened my understanding of human emotions, enhanced my ability to navigate challenging conversations, and emphasized the importance of self-care for emotional resilience. I’ve learned to create safe, non-judgmental spaces for individuals to express themselves, fostering meaningful connections and personal growth. This experience has been profoundly rewarding, reinforcing my commitment to making a positive impact and supporting others during their most vulnerable moments.

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It was very frustrating at times, as some people did not follow instructions and took too long to reply, which set the rest of the group back. But overall it was an effective way of practicing, and was very engaging.

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I wasn't able to finish the training in one sitting because I also have other things that I need to attend to; school, work and personal life. Despite that, the staff are always willing and available to answer all my questions and help me figure things out if I find something that confuses me. The materials, if you look at them, can be overwhelming, but they are actually just short videos and they were made that way so that the trainees are able to process them better. The videos where someone is showing their screen and speaking at the same time really made it beneficial for me to create my account and set my alias. Overall, this training is very beneficial for those who are aspiring to be a volunteer at the Certified Listeners Society.