
Transform employee resilience & productivity
Equip your employees with critical tools and resources to reduce stress,
build resiliency and curb anxiety to navigate the uncertainty ahead.

Getting your team back on track
Employees are stressed out more than ever due to the pandemic. Languishing at work, in varying degrees of financial distress, many are experiencing difficult times at home. Mental isolation and burnout are on the rise.
Resilience training easier than ever!
Certified Listener’s Employee Resilience Training Program solves the biggest corporate challenges, like employee wellness, isolation, stress, and burnout, and teaches how to navigate during challenging times.


24/7 Customer Support
Over 4,500 Trained Certified Listeners
More than 18,000 Emotional Support Chats per Month

Increased Productivity
Increased Self Awareness and Team Engagement
Reduced Stress Levels and Burnout

 Commitment Free In-kind Training Grants. up to $17,500
Our Commitment to Help Your Employees Live Better, Happier, and Healthier Lives
Privacy
Certified Listeners Society is committed to following all privacy laws to protect employees and employers. Organizations will have access to general information, overall grades, and progress reports for their organization however, detail personal information and individual grades from their personal will be kept confidential.
Check out what others have to say about our training course!
This is how others rate our training program.
Review By
Hneesha Sharma
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
4.4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Miriam Hamoo
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Unknown
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
Excellent comprehensive training that taught me a lot about effective communication, the organization’s policies and procedures, and the online chat platform.
Review By
Jialin Yang
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
taylor Frizzell-Ryan
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
This was an amazing experience and I cannot wait to help and engage with more people!
Review By
Diane Umulisa
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
excellent training and very interesting
Review By
Harmanpreet Kaur Dhanoa
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
4.3/5
Review Score
4.1/5
Overall Score
Summary … read summary
The videos are informative and easy to understand.
Review By
Sherale Kumar
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
4.3/5
Review Score
4.1/5
Overall Score
Summary … read summary
The training modules and sessions were very insightful. I feel like I learned a lot during the process and I feel better prepared to begin volunteering as a Certified Listener.
Review By
Kristen Di Stefano
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score
Summary … read summary
The training was very informative and helpful.
Review By
Olivia Smith
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
4.3/5
Review Score
4.1/5
Overall Score
Summary … read summary
This training experience has been very valuable in growing my skills and confidence in supporting those in need of emotional support.
Review By
Bobby Mao
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
4.3/5
Review Score
4.1/5
Overall Score
Summary … read summary
Excelling podcast-style videos to absorb the essential wisdom of certified listening.
Review By
Alessandra Nota
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
4.4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Manu Agnihotri
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
Very easy to follow & highly engaging. Thank you for the training!
Review By
Nancy Tavares-Jones
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Chloe Cabral
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
3.5/5
Review Score
4.1/5
Overall Score
Summary … read summary
This training course was a great rundown of everything you may experience as a volunteer on the CLS platform. I was able to learn a lot from the different modules and quizzes and am happy to have added this new knowledge to my skillset. With that being said, I think this course could be improved by making it more comprehensive, detailed, and engaging. I would have appreciated more details and background info on certain topics, as well as opportunities to engage with the material and test my application of what I’ve learned because I feel that this would have helped solidify my knowledge of what I’ve learned. Additionally, I found the training for the tawk.to platform a bit confusing from the perspective of someone who had little exposure to this platform prior to the training. I feel like a more in-depth explanation of how to navigate it would have been super helpful and made me feel even more confident before going for my practical training appointment. Other than the points already mentioned though, I really enjoyed taking this training and I’m glad I had the opportunity to acquire this knowledge and become part of this community at CLS.
Review By
Ankita Sharma
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Charity Sarsfield
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
4.1/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
isabelle Smith
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
3.4/5
Review Score
4.1/5
Overall Score
Summary … read summary
really enjoyed the way this training was delivered and really enjoyed all the thoughtful content included
Review By
kirsten Marshall
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
4.4/5
Review Score
4.1/5
Overall Score
Summary … read summary
I recently completed the CL-Training-100 program with Certified Listeners Society and had a great experience. The training was well-organized, informative, and gave me practical tools to support others in emotional distress. I appreciated how interactive the sessions were and how encouraging and supportive the facilitators were throughout the process. This experience not only helped me grow personally but also prepared me to make a real impact as a volunteer. I highly recommend this training to anyone interested in emotional support work or mental health volunteering.
Review By
Ahmed Imran
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Jennifer Annis
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
3.8/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Kopila Fiyak Limbu
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
4.1/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Barakat Bello
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Sharmeen Ali
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
3.4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Emily Moran
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
4.8/5
Review Score
4.1/5
Overall Score
Summary … read summary
The training included in-depth instructions and knowledge on a variety of issues that callers may present. Very informative.
Review By
Tania Manhas
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
Good
Review By
Lani Singer
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
4.8/5
Review Score
4.1/5
Overall Score
Summary … read summary
Easy and breezy experience! Looking forward to getting started.
Review By
Sharmica Surendran
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Janae Thomas
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
3.8/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Candice Richard
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
This is by far the most comprehensive training I have received for a volunteer experience. It was interesting, current, and multi-sensory. The instructions were clear and concise. I am so glad to be apart of CLS.
Review By
Kenneth wong
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
4.1/5
Review Score
4.1/5
Overall Score
Summary … read summary
There were a few typos and spelling errors here and there. Also, some new tech might be needed because there was a lot of microphone feedback in the start up lectures.
Review By
Shanthi Bala
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
4.8/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Sinthujah Sashyanthan
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
4.4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Nesem Ghulam
Total Reviews
2,344
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
All my questions were answered in a timely manner and I felt supported in my process.
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