
Transform employee resilience & productivity
Equip your employees with critical tools and resources to reduce stress,
build resiliency and curb anxiety to navigate the uncertainty ahead.

Getting your team back on track
Employees are stressed out more than ever due to the pandemic. Languishing at work, in varying degrees of financial distress, many are experiencing difficult times at home. Mental isolation and burnout are on the rise.
Resilience training easier than ever!
Certified Listener’s Employee Resilience Training Program solves the biggest corporate challenges, like employee wellness, isolation, stress, and burnout, and teaches how to navigate during challenging times.


24/7 Customer Support
Over 4,500 Trained Certified Listeners
More than 18,000 Emotional Support Chats per Month

Increased Productivity
Increased Self Awareness and Team Engagement
Reduced Stress Levels and Burnout

 Commitment Free In-kind Training Grants. up to $17,500
Our Commitment to Help Your Employees Live Better, Happier, and Healthier Lives
Privacy
Certified Listeners Society is committed to following all privacy laws to protect employees and employers. Organizations will have access to general information, overall grades, and progress reports for their organization however, detail personal information and individual grades from their personal will be kept confidential.
Check out what others have to say about our training course!
This is how others rate our training program.
Review By
Sumeet Sidhu
Total Reviews
2,250
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Rachel In
Total Reviews
2,250
Effectiveness
Comprehension
Attractiveness
Engagements
4.4/5
Review Score
4.1/5
Overall Score
Summary … read summary
All the information taught were very enriching and felt very important. One thing that should be fixed would be spelling mistakes in the videos and in some instructions.
Review By
Sanjana Raka
Total Reviews
2,250
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
This is a very well organized course . I am looking forward to start working as a volunteer here.
Review By
Gajany Rajagopal
Total Reviews
2,250
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Harlan Orr
Total Reviews
2,250
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Sameera khan
Total Reviews
2,250
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
Excellent training program.
Review By
Vanessa Salguet
Total Reviews
2,250
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
The training was a great experience for me. Overall, it was an engaging one! 🙂
Review By
Cassandra Post
Total Reviews
2,250
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Smriti Capoor
Total Reviews
2,250
Effectiveness
Comprehension
Attractiveness
Engagements
4.5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Natalie Fiumara
Total Reviews
2,250
Effectiveness
Comprehension
Attractiveness
Engagements
4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Panthini Patel
Total Reviews
2,250
Effectiveness
Comprehension
Attractiveness
Engagements
4.6/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Patricia Fair
Total Reviews
2,250
Effectiveness
Comprehension
Attractiveness
Engagements
4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Angela Cavalluzzo
Total Reviews
2,250
Effectiveness
Comprehension
Attractiveness
Engagements
3.8/5
Review Score
4.1/5
Overall Score
Summary … read summary
The training taught me the tools needed to answer a chat line phone call. This was my first live online training so it was challenging at first but I got the hang of it.
Review By
Mary Grace Wong
Total Reviews
2,250
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
I enjoyed the training modules provided for us. They were comprehensive and instructional. Perhaps an improvement could be providing the slides used so that we may reference them for the future!
Review By
Cassandra Sharifpour
Total Reviews
2,250
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Iris Lau
Total Reviews
2,250
Effectiveness
Comprehension
Attractiveness
Engagements
4.4/5
Review Score
4.1/5
Overall Score
Summary … read summary
The training provided useful and wonderful informative insight on how to engage and help clients to cope with their problems through online calls which also helps me a lot by teaching me those skills, I can now look forward to contributing to the work of Certified Listener Society in a better way.
Review By
Anastasiya Manulyk
Total Reviews
2,250
Effectiveness
Comprehension
Attractiveness
Engagements
4.1/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Erik Timlin
Total Reviews
2,250
Effectiveness
Comprehension
Attractiveness
Engagements
3.6/5
Review Score
4.1/5
Overall Score
Summary … read summary
Overall a very straight forward and simple training which was informative. Some of the video’s didn’t give the opportunity to pause or speed up.
Review By
Dilsah Polat
Total Reviews
2,250
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Matthew Santacroce
Total Reviews
2,250
Effectiveness
Comprehension
Attractiveness
Engagements
4.5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Roya Aghbali
Total Reviews
2,250
Effectiveness
Comprehension
Attractiveness
Engagements
4.4/5
Review Score
4.1/5
Overall Score
Summary … read summary
Great way to gain some experience and insight into how to help people effectively. I find the platform itself is a little confusing at first but it takes practice to learn how to use. The training was really helpful and Sameed was great. Excited to start working!
Review By
Bonita Gahunia
Total Reviews
2,250
Effectiveness
Comprehension
Attractiveness
Engagements
3.9/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Enas Khayyo
Total Reviews
2,250
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Yi Yang Fei
Total Reviews
2,250
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Mohammad Yusufi
Total Reviews
2,250
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Swapna Mathew
Total Reviews
2,250
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Ana Isabel Vincent
Total Reviews
2,250
Effectiveness
Comprehension
Attractiveness
Engagements
4/5
Review Score
4.1/5
Overall Score
Summary … read summary
I enjoyed the training program.
Review By
Fay Williams
Total Reviews
2,250
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Rojina Smaeilnatajarabi
Total Reviews
2,250
Effectiveness
Comprehension
Attractiveness
Engagements
4.6/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Mariam Jasim
Total Reviews
2,250
Effectiveness
Comprehension
Attractiveness
Engagements
4.3/5
Review Score
4.1/5
Overall Score
Summary … read summary
The Certified Mental Health Listener Training was an incredibly valuable and eye-opening experience. The program provided a solid foundation in active listening, helping me understand how to truly hear and validate someone’s feelings without jumping to solutions. I gained confidence in recognizing signs of distress, such as anxiety or depression, and learned how to approach sensitive conversations with empathy and care.
Review By
Eun Sung Lee
Total Reviews
2,250
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
Great first-hand experience in how to deal with calls and different scenarios that can be come acrossed!
Review By
Yee-Yan Jane Mok
Total Reviews
2,250
Effectiveness
Comprehension
Attractiveness
Engagements
3.9/5
Review Score
4.1/5
Overall Score
Summary … read summary
The information provided in the training is pretty useful. It would be best if more examples can be provided. One thing that needs to be improved is word-spelling.
Review By
Sudikshya Ghimire
Total Reviews
2,250
Effectiveness
Comprehension
Attractiveness
Engagements
4.1/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Amna Kamil
Total Reviews
2,250
Effectiveness
Comprehension
Attractiveness
Engagements
4.1/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
To find out more about the Training Course Content and Certification.