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In this time during a terrible pandemic, learning how to become a better listener and speaker is crucial! It is important for all of us to develop our social skills and understanding of others so that we can stay united and strong! While I have not utilized my training with CLS or outside of it, I can say that I have a newfound appreciation for social connections that I hold with my friends and family members; that I plan on maintaining and growing throughout the course of my life!

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This is by far the most comprehensive training I have received for a volunteer experience. It was interesting, current, and multi-sensory. The instructions were clear and concise. I am so glad to be apart of CLS.

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This was a great Mental Health and support training. I just wanted to dive into more emotional support scenarios and the best responses.

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The sessions were very easy to follow!

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I think the training was simple, and easy to follow especially for working individuals/students that want to do the training on top of their professional/academic commitments. However, one feedback I would give is that sometimes when I would follow along with a video of the actual tawk website, sometimes the trainers screen layout would look different than mine which would be somewhat confusing at times and hard to follow around until playing around with the website for a bit.

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Over all good training content.

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As a newcomer to health services the course mimics the peer support course I have obtained.

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There were quite a few spelling errors throughout that threw me off a bit, but most lessons were structured in an easy to understand way, at a reasonable pace.

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It is a great opportunity to do my school placement at Certified Listeners. The training material was easy to use and understand and the people in the organization are amazing. Anytime I had a question or an issue, it was addressed quickly and efficiently. I look forward to starting my placement and being available to people seeking a listening ear.

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I am a student of Social Service Work. In order to give back the community I was looking for opportunity. Certified listeners is a great organization for potential support seeker and for people who wants to work with people.

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I very much enjoyed my experience with the training module for CLS. It was straightforward, organized, and informative. I think it is more than sufficient for a new volunteer to learn how to become a Certified Listener. If I do have any criticisms, it would be that some of the video formats are a little outdated, perhaps slightly unmotivated at times, and occasionally funk in terms of functionalist. However, if those small issues are adjusted, the platform would be close to perfect! Thank you for the wonderful training! I look forward to helping people through this medium!

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Training was exceptional, I feel prepared to provide emotional support to those in need & to navigate the chat platform!

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