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My name is Evan McCutcheon, as I’m sure you already gathered. I’m 19 years old, currently enrolled at Durham college in the Police foundations program. I’m a friendly person, I love getting to know the people I work alongside with and I look forward to having the opportunity to gain new learning experiences while volunteering my time with the certified listeners society.

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The training modules and sessions were very insightful. I feel like I learned a lot during the process and I feel better prepared to begin volunteering as a Certified Listener.

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Embedded videos are often faulty

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Great training experience. Some information was a little conflicted, but it was nothing that was not easily sorted out via email.

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I felt so awesome doing this training. Thank you for this opportunity.

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I always feel useful and satisfied when empathizing with people to make decisions easier for them. Assisting people to make decisions is not that difficult, it is only by helping them to verbalize their thought process. Therefore, only a good listener with strong empathy and a non-judgmental approach is needed.

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I feel that the training should have spoken more about our role as chat responders and talked in more depth about how to behave if we felt someone is at risk

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Phenomenal lessons and effectiveness, I feel extremely prepared to join the certified listeners community.

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The training sessions to become a certified listener volunteer has been overall very interesting. I learned a lot throughout and I am hoping to learn more as I volunteer.

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This course is highly informative and gives you all the necessary information to become a great certified listener. I will recommend it to my friend.

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I had a wonderful experience with the training. It was comfortable and easy to understand.

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The videos were at times a bit long and it may be better if there were different activities to do while watching the videos to keep learners engaged.

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Very good learning experience, well-constructed video learning, easy to comprehend quizzes

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It was better if you would provide real examples of different chats which were provided to help seekers in your course.

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Very useful information. I found all the modules to be beneficial. I would like to know more about the resources that we can share with chatters

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A great way to deliver a large volume of information. Graphics and music were pleasant and information was digestable.

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