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I thought overall the course was good. It was extensive and I took a lot of notes. I would recommend slowing down the slides + more oral commentary.

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Overall, the course was comprehensive and helpful for teaching the material. I think more examples would be helpful to solidify some points, but overall the material was easy to understand and engaging.

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I was honestly so pleasantly surprised with the quality and effectiveness of this training. The slides, the presentation – it was all so well-thought-out and executed. Really goes to show the expertise of the creaters. This course would have been great for anyone, people in general even, just to become a better listener.

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A very informative and user friendly package that makes it very easy for volunteers to know what they can expect in this role. Even if you have never had an crisis support experience these modules break down what to do in a step by step process. For those that already have crisis support training this is an excellent refresher

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good structures and training materials

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Love the training!

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I personally think this CLS Training is very useful. They teach about many topics that you could be encountering as an emotional volunteer responding to especially vulnerable group of people. I learnt what I should do and should not do when come across a specific situation and I also learnt many terms on variety types of depression, mental heath and sucidiology and tips to prevent these burnout. It was overally a great online training.

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With training, I think adding a section for validating what people are expressing or have experienced would be helpful and informing those taking training were to go to review their quizzes so they can see what they got right and wrong. Otherwise I thought the training was fairly straight forward and well put together.

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Overall amazing experience and cant wait to be able to help other people!

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I learned alot, the quizzes were straightforward!

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Amazing, no problems.

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Great experience participating!

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I thought the training was very effective and enjoyed learning with the training program. The staff was incredibly helpful whenever I had questions and I am looking forward to joining the community.

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