Welcome to Certified Listeners Society
We’re here to listen to you, support you, and guide you in the right direction.
What we do
We are an Emotional Support Chat Centre. Feeling down and need to connect to someone? Our Certified Listeners are here to listen, support you, and guide you in the right direction.
Connect for free with the first available Certified Listener. All of our Certified Listeners are volunteers and have been trained and meet our Core Competencies and abide by our Code of Ethics.
Emotional Support
What is an Emotional Support Chat Centre? We compliment the work done by Distress Call Centres and Crisis Call Centres. We cater to people who need emotional support before they are in either distress or crisis.
We believe that by providing early-stage and real-time interventions to the masses, we can help individuals make better mental health lifestyle choices to live better, happier, healthier lives.
This is what our volunteers have to say about our training programs.
Review By
Shamika Scott
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
This training was extremely easy to follow/understand and was very thorough and comprehensive.
Review By
Tianna Destro
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
3.4/5
Review Score
4.1/5
Overall Score
Summary … read summary
Very interesting content! I learned a lot about being an active listener and how to help others while maintaining my own mental health. To improve the training course, I would edit the sections where it asks for a police record check. The terminology used was inconsistent, and even though in the interview before the training they ask for a vulnerable sector check, the website should be consistent with that terminology. Instead, the website often refers to it as a police record check, which should be clarified as the “vulnerable sector” check and not “criminal record” check. This will limit confusion and prevent people paying for the incorrect form.
Review By
Chelsea Zhang
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
4.4/5
Review Score
4.1/5
Overall Score
Summary … read summary
Very effective training course, learned a lot. Enjoyed the video and quiz format.
Review By
Bethlehem Yeshaw
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
4.8/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Nicholas Belmonte
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Ashley Walsh
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
4.5/5
Review Score
4.1/5
Overall Score
Summary … read summary
A super valuable training program! It really was thorough and helped me sharpen skills that will be helpful with interacting in both a professional/volunteer manner as well as with the people in my personal life. Thanks for the opportunity!
Review By
Madison Berry
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
Very well done! This training program was easy to follow and was clearly explained
Review By
Alexa Callaghan
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
4.6/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
amanda dasilva
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Yasmin Khan
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Riley Delano
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
3.5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Nachuan Pan
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Tarandeep Singh
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
Its a wonderful platform to share and staff is very professional.
Review By
Rania Albayati
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
Amazing service, amazing and thorough training. Excited to be a part of it!
Review By
Kara Kaur
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Kishif Fatima
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
4.6/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Hanna Lee
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Ziwei Zhu
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
4.4/5
Review Score
4.1/5
Overall Score
Summary … read summary
This training has professional, straightforward and handy information for becoming a certified listener. Very helpful!
Review By
Wilmer Pacheco
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
4.5/5
Review Score
4.1/5
Overall Score
Summary … read summary
I enjoyed the training program though there were some missing parts and some of the questions had errors with some but over all a great program.
Review By
Tsitsi Razawe
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
It is so challenging taking into account other commitments for day but it is beneficial.
Review By
Benjamin Melles-Orrego
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
4.5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Reina Arnold
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Samantha Burns
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score
Summary … read summary
Very comprehensive training! I feel prepared to start this role now.
Review By
Cindy Maingot
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
Amazing program! I’ve learned a lot and hope to continue learning!!
Review By
Zubiqa Ayub
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Mikaella Chadjiantoniou
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
4.1/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Rhianna Davis
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Jordan Dunne
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
My experience has been great! The training was very well done and the staff have been nothing but helpful along the way.
Review By
Evan McCutcheon
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
3.4/5
Review Score
4.1/5
Overall Score
Summary … read summary
My name is Evan McCutcheon, as I’m sure you already gathered. I’m 19 years old, currently enrolled at Durham college in the Police foundations program. I’m a friendly person, I love getting to know the people I work alongside with and I look forward to having the opportunity to gain new learning experiences while volunteering my time with the certified listeners society.
Review By
Victoria Switzer
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Lisa Ly
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
4.8/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Amrita Gobin
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Hayden Burton
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
4.8/5
Review Score
4.1/5
Overall Score
Summary … read summary
Effective and engaging training platform! Though there are some spelling / grammatical mistakes here and there, the overall comprehensiveness of the modules is high.
Review By
Taija Dennis-Riggan
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score
Summary … read summary
Very helpful and thorough.