Welcome to Certified Listeners Society
We’re here to listen to you, support you, and guide you in the right direction.
What we do
We are an Emotional Support Chat Centre. Feeling down and need to connect to someone? Our Certified Listeners are here to listen, support you, and guide you in the right direction.Â
Connect for free with the first available Certified Listener. All of our Certified Listeners are volunteers and have been trained and meet our Core Competencies and abide by our Code of Ethics.

Emotional Support
What is an Emotional Support Chat Centre? We compliment the work done by Distress Call Centres and Crisis Call Centres. We cater to people who need emotional support before they are in either distress or crisis.
We believe that by providing early-stage and real-time interventions to the masses, we can help individuals make better mental health lifestyle choices to live better, happier, healthier lives.
This is what our volunteers have to say about our training programs.
Review By
Komalpreet Kaur
Total Reviews
1,832
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
I found your organization very interesting. I am eager to start with the organization.
Review By
Zarin Hakim-Griffith
Total Reviews
1,832
Effectiveness
Comprehension
Attractiveness
Engagements
4.8/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Rochelle Douglas
Total Reviews
1,832
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
very transparent and engaging material.
Review By
James Brown
Total Reviews
1,832
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Unknown
Total Reviews
1,832
Effectiveness
Comprehension
Attractiveness
Engagements
4.6/5
Review Score
4.1/5
Overall Score
Summary … read summary
Overall the training was really helpful and interesting! I did find that the lessons that involved just reading off the video to be less engaging, so maybe changing those slides to the most important points and then talking through any additional information would be helpful!
Review By
Racheal Ganesh
Total Reviews
1,832
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Jaspreet Purba
Total Reviews
1,832
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Melrose Ly
Total Reviews
1,832
Effectiveness
Comprehension
Attractiveness
Engagements
3.4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Stefanie Baios
Total Reviews
1,832
Effectiveness
Comprehension
Attractiveness
Engagements
3/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Sarah Shahid
Total Reviews
1,832
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Ryan Williams
Total Reviews
1,832
Effectiveness
Comprehension
Attractiveness
Engagements
4.8/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Ebrar Incedayi
Total Reviews
1,832
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Monique Zizzo
Total Reviews
1,832
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Rachael Tontodonati
Total Reviews
1,832
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Zhaozhen Peng
Total Reviews
1,832
Effectiveness
Comprehension
Attractiveness
Engagements
4/5
Review Score
4.1/5
Overall Score
Summary … read summary
Good experience
Review By
Katerina Romas
Total Reviews
1,832
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Diane Lamila
Total Reviews
1,832
Effectiveness
Comprehension
Attractiveness
Engagements
4.8/5
Review Score
4.1/5
Overall Score
Summary … read summary
everything went well except for some server errors
Review By
Valeria Salcedo
Total Reviews
1,832
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Alexa Sheriff
Total Reviews
1,832
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
sandy busgith
Total Reviews
1,832
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Mili Shah
Total Reviews
1,832
Effectiveness
Comprehension
Attractiveness
Engagements
4.6/5
Review Score
4.1/5
Overall Score
Summary … read summary
The training was easy to follow and very thorough
Review By
Shasmika Thiagarajah
Total Reviews
1,832
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Annie Su
Total Reviews
1,832
Effectiveness
Comprehension
Attractiveness
Engagements
3.9/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Charlotte Tenszen
Total Reviews
1,832
Effectiveness
Comprehension
Attractiveness
Engagements
4.6/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Giulia Sarraino
Total Reviews
1,832
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Dominique Bernales
Total Reviews
1,832
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Olivia O’Grady
Total Reviews
1,832
Effectiveness
Comprehension
Attractiveness
Engagements
4.1/5
Review Score
4.1/5
Overall Score
Summary … read summary
I thought the training was very effective and enjoyed learning with the training program. The staff was incredibly helpful whenever I had questions and I am looking forward to joining the community.
Review By
Jenny Mintsopoulos
Total Reviews
1,832
Effectiveness
Comprehension
Attractiveness
Engagements
4.4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Ayesha Abdul Moyeed
Total Reviews
1,832
Effectiveness
Comprehension
Attractiveness
Engagements
4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Julia Ruth
Total Reviews
1,832
Effectiveness
Comprehension
Attractiveness
Engagements
4.5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Rahaf Saghir Najjar
Total Reviews
1,832
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Kyra Emes
Total Reviews
1,832
Effectiveness
Comprehension
Attractiveness
Engagements
4.8/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Wendi Bacon
Total Reviews
1,832
Effectiveness
Comprehension
Attractiveness
Engagements
3.6/5
Review Score
4.1/5
Overall Score
Summary … read summary
I enjoyed the first part of the training focussed on listening skills and mental health awareness. I found the technical training a bit confusing and am pleased I was able to get through it with with the help of Jacob! Looking forward to getting started now.
Review By
Daniel Lopez Rodriguez
Total Reviews
1,832
Effectiveness
Comprehension
Attractiveness
Engagements
4.1/5
Review Score
4.1/5
Overall Score
Summary … read summary
The training was fascinating and it made me realize how to engage more effectively when listening to people. But it had some minor bugs that slowed me down a little but during the lessons 12 and 20