Transform employee resilience & productivity
Equip your employees with critical tools and resources to reduce stress,
build resiliency and curb anxiety to navigate the uncertainty ahead.
Getting your team back on track
Employees are stressed out more than ever due to the pandemic. Languishing at work, in varying degrees of financial distress, many are experiencing difficult times at home. Mental isolation and burnout are on the rise.
Resilience training easier than ever!
Certified Listener’s Employee Resilience Training Program solves the biggest corporate challenges, like employee wellness, isolation, stress, and burnout, and teaches how to navigate during challenging times.
24/7 Customer Support
Over 4,500 Trained Certified Listeners
More than 18,000 Emotional Support Chats per Month
Increased Productivity
Increased Self Awareness and Team Engagement
Reduced Stress Levels and Burnout
 Commitment Free In-kind Training Grants. up to $17,500
Our Commitment to Help Your Employees Live Better, Happier, and Healthier Lives
Privacy
Certified Listeners Society is committed to following all privacy laws to protect employees and employers. Organizations will have access to general information, overall grades, and progress reports for their organization however, detail personal information and individual grades from their personal will be kept confidential.
Check out what others have to say about our training course!
This is how others rate our training program.
Review By
Chelsea Hounsell
Total Reviews
2,411
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
The training helped me understand the layout of the platform, accepting calls, and engaging with callers.
Review By
Jaxx Lanthier
Total Reviews
2,411
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Miyah Meghji
Total Reviews
2,411
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Patience Akahara
Total Reviews
2,411
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Megan Hill
Total Reviews
2,411
Effectiveness
Comprehension
Attractiveness
Engagements
4.5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Deanna Saatcioglu
Total Reviews
2,411
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Unknown
Total Reviews
2,411
Effectiveness
Comprehension
Attractiveness
Engagements
4.6/5
Review Score
4.1/5
Overall Score
Summary … read summary
The course is very well designed.
Review By
Jenny Ann Nunez
Total Reviews
2,411
Effectiveness
Comprehension
Attractiveness
Engagements
2.4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Alana Sahadeo
Total Reviews
2,411
Effectiveness
Comprehension
Attractiveness
Engagements
4.3/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Puspita Hassan
Total Reviews
2,411
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Jignal Patel
Total Reviews
2,411
Effectiveness
Comprehension
Attractiveness
Engagements
4/5
Review Score
4.1/5
Overall Score
Summary … read summary
Hey! The practical chatroom training was really helpful. One thing I would suggest – when I initially signed up for an earlier date, I missed the training because I didn’t realize it was 11:00 EST. This wasn’t stated on the appointment calendar, or in the automated email. I only found out in the email that I got on the day of the training and after I had missed the session. It would really benefit volunteers across Canada in different timezones. Other than that, no complaints!
Review By
Carmela Petsinis
Total Reviews
2,411
Effectiveness
Comprehension
Attractiveness
Engagements
4.3/5
Review Score
4.1/5
Overall Score
Summary … read summary
More thought and detail needs to be provided on the types of calls a volunteer can expect provide examples for training purposes. Provide a mock Q& A with caller and volunteer.
Review By
Amela Bojic
Total Reviews
2,411
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
Great experience! Thank you very much!
Review By
Aya Belkadi
Total Reviews
2,411
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Christian Caballero
Total Reviews
2,411
Effectiveness
Comprehension
Attractiveness
Engagements
4.6/5
Review Score
4.1/5
Overall Score
Summary … read summary
It was an amazing experience to be part of this organization. I would recommend this to my friends and family who are willing to spare their free time and providing supports to those vulnerable ones especially those older adults living alone in the community.
Review By
Shivanie Persaud
Total Reviews
2,411
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Gajany Rajagopal
Total Reviews
2,411
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Kevin Tang
Total Reviews
2,411
Effectiveness
Comprehension
Attractiveness
Engagements
3.9/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Sahar Sadeghi
Total Reviews
2,411
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Tasnia Mahabub Toishi
Total Reviews
2,411
Effectiveness
Comprehension
Attractiveness
Engagements
3/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Ahmed EL Khazendar
Total Reviews
2,411
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Kelsey Collins
Total Reviews
2,411
Effectiveness
Comprehension
Attractiveness
Engagements
3.9/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Rozaliya Dobaczewski
Total Reviews
2,411
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
I really enjoyed my experience completing the training and learnt many valuable tools.
Review By
Wen-Ching Feng
Total Reviews
2,411
Effectiveness
Comprehension
Attractiveness
Engagements
4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Manisha Shaik
Total Reviews
2,411
Effectiveness
Comprehension
Attractiveness
Engagements
4.4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Yasmin Thompson
Total Reviews
2,411
Effectiveness
Comprehension
Attractiveness
Engagements
4.8/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Terra Pennell
Total Reviews
2,411
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
I found this training very helpful with me moving forward with Certified Listeners I feel that anyone who does the training will find it helpful and those will learn how to help others.
Review By
Jesslyn Relleve
Total Reviews
2,411
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Caley Reth
Total Reviews
2,411
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
The staff and other volunteers are friendly and welcoming! The training was straight forward and easy to follow.
Review By
Juliet Collymore
Total Reviews
2,411
Effectiveness
Comprehension
Attractiveness
Engagements
4.6/5
Review Score
4.1/5
Overall Score
Summary … read summary
The only aspect I found frustrating was when I’ve completed modules, but when I went to view them they showed as not completed. It took some back and forth with customer service to sort this out.
Review By
Bridgette Aidoo
Total Reviews
2,411
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
really excited to start volunteer with such a great organization
Review By
Brianna Vokey
Total Reviews
2,411
Effectiveness
Comprehension
Attractiveness
Engagements
4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Savannah Landry
Total Reviews
2,411
Effectiveness
Comprehension
Attractiveness
Engagements
4.3/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Sara Haines
Total Reviews
2,411
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
To find out more about the Training Course Content and Certification.
