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Amazing service, amazing and thorough training. Excited to be a part of it!

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I really enjoyed doing the training, I found it really informative and I look forward to volunteering with the team at Certified Listeners Society!

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Training was great! Really easy to follow. As well our trainer in the practical session was really helpful 🙂

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Very helpful and informative!

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Loved it!

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All my questions were answered in a timely manner and I felt supported in my process.

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The information provided is helpful in understanding how the system works and the type of people we will be speaking with.

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very easy to follow, tells you everything you need to know

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In my experience, I've found that open dialogue and sharing personal stories can break down barriers and reduce stigma surrounding addiction. By sharing experiences of overcoming challenges or seeking help, individuals can inspire others to take proactive steps towards recovery. Furthermore, sharing insights gained from education and training, such as those from the "Fundamentals of Addiction" course, can empower community members to recognize signs of addiction, support loved ones in need, and advocate for better resources and treatment options. Overall, community sharing creates a supportive environment where individuals feel validated, understood, and encouraged to seek help when needed. It's through this collective effort that we can truly make a difference in addressing addiction and mental health challenges within our communities.

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Great training, very comprehensive overall.

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Excellent and thorough training. I learned a lot through this organization.

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The training does its thing in the sense that I feel good and excited about starting. I feel that the course addressed some of the anxieties I had about what the role entails. I appreciate the organization for providing this and feel it will enable my success.

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The training was detailed but does not do a very good job at catering to multiple scenarios. Neither does it really identify what we really need to do as Listeners. Yes I under to listen not offer any help, But no clear instructions on what to do in case of emergency. I'm supposed to refer the chatter to 911 knowing they likely won't oblige if they are in crisis. It does not make any significant use of psychology lots of the techniques shown are not even in the use of a chat platform.

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I really enjoyed the Certified Listeners training. It was very thorough, easy to follow, and gave me a clear understanding of my role. The modules were well organized and provided useful examples that made the material easier to apply. Overall, I feel prepared and confident to begin supporting callers.

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Very clear instructions, great instructor