Welcome to Certified Listeners Society
We’re here to listen to you, support you, and guide you in the right direction.
What we do
We are an Emotional Support Chat Centre. Feeling down and need to connect to someone? Our Certified Listeners are here to listen, support you, and guide you in the right direction.
Connect for free with the first available Certified Listener. All of our Certified Listeners are volunteers and have been trained and meet our Core Competencies and abide by our Code of Ethics.
Emotional Support
What is an Emotional Support Chat Centre? We compliment the work done by Distress Call Centres and Crisis Call Centres. We cater to people who need emotional support before they are in either distress or crisis.
We believe that by providing early-stage and real-time interventions to the masses, we can help individuals make better mental health lifestyle choices to live better, happier, healthier lives.
This is what our volunteers have to say about our training programs.
Review By
Pahulpreet Kaur
Total Reviews
2,179
Effectiveness
Comprehension
Attractiveness
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5/5
Review Score
4.1/5
Overall Score
Summary … read summary
The best volunteering experience!
Review By
Brian McLean
Total Reviews
2,179
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
This training course was very well thought out and comprehensive. I feel I am ready to move further into training and start my journey as a Certified Listener.
Review By
John MacDonald
Total Reviews
2,179
Effectiveness
Comprehension
Attractiveness
Engagements
4.5/5
Review Score
4.1/5
Overall Score
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I enjoyed the process of the training. I did find it a little difficult when starting with tawk.to as the interface seems to have changed somewhat since the videos were created. Other than that, it was a smooth and rewarding experience.
Review By
Simran Panchal
Total Reviews
2,179
Effectiveness
Comprehension
Attractiveness
Engagements
4.6/5
Review Score
4.1/5
Overall Score
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I found the content very interesting, compelling and helpful. I experienced a few technical errors, but was able to easily overcome them in time. Overall a great resource!
Review By
WEN REN
Total Reviews
2,179
Effectiveness
Comprehension
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5/5
Review Score
4.1/5
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Summary … no summary submited
Review By
Unknown
Total Reviews
2,179
Effectiveness
Comprehension
Attractiveness
Engagements
4.6/5
Review Score
4.1/5
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Summary … no summary submited
Review By
Unknown
Total Reviews
2,179
Effectiveness
Comprehension
Attractiveness
Engagements
3.9/5
Review Score
4.1/5
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Summary … no summary submited
Review By
Lifei Qian
Total Reviews
2,179
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
Great chance to practice some of the functions for the chatroom and become more familiar with them.
Review By
Elizabeth Barr
Total Reviews
2,179
Effectiveness
Comprehension
Attractiveness
Engagements
3.8/5
Review Score
4.1/5
Overall Score
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Review By
Kevin Zdelar
Total Reviews
2,179
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Manasvi Patil
Total Reviews
2,179
Effectiveness
Comprehension
Attractiveness
Engagements
4/5
Review Score
4.1/5
Overall Score
Summary … read summary
It was a good experience to complete the CL-100 training. And the CLS community seems great as well.
Review By
Maude Amyot
Total Reviews
2,179
Effectiveness
Comprehension
Attractiveness
Engagements
4.8/5
Review Score
4.1/5
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Summary … no summary submited
Review By
Noah Wilson
Total Reviews
2,179
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score
Summary … read summary
Great training course! Very informative and helped instruct me on how I can be the best certified listener I can.
Review By
Paula Wallace
Total Reviews
2,179
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Celia Coirazza
Total Reviews
2,179
Effectiveness
Comprehension
Attractiveness
Engagements
4.6/5
Review Score
4.1/5
Overall Score
Summary … read summary
Excellent and thorough training. I learned a lot through this organization.
Review By
Alexander Eikelboom
Total Reviews
2,179
Effectiveness
Comprehension
Attractiveness
Engagements
4.5/5
Review Score
4.1/5
Overall Score
Summary … read summary
Well explained tutorials. I especially appreciated the earlier sections on listening, empathy, and mental health. Some video tutorials were outdated in terms of the talk.to platform, but obviously you can’t remake tutorials every time the website changes format. Otherwise, easy to follow.
Review By
Jordyn-Lee McCarthy
Total Reviews
2,179
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Daniela cocca
Total Reviews
2,179
Effectiveness
Comprehension
Attractiveness
Engagements
4.4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Vanessa Roberts
Total Reviews
2,179
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
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Summary … no summary submited
Review By
Kristina Yankiver
Total Reviews
2,179
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Katerina Romas
Total Reviews
2,179
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Daniel Jacobsen
Total Reviews
2,179
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
I found the training to be very informative, and the platform easy to navigate.
Review By
Ryan Lee
Total Reviews
2,179
Effectiveness
Comprehension
Attractiveness
Engagements
4.1/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Konstantina Dimogerontas
Total Reviews
2,179
Effectiveness
Comprehension
Attractiveness
Engagements
4.5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Alexander Ibrahim
Total Reviews
2,179
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Amrik Bains
Total Reviews
2,179
Effectiveness
Comprehension
Attractiveness
Engagements
4.4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Unknown
Total Reviews
2,179
Effectiveness
Comprehension
Attractiveness
Engagements
4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Lucas Tobin-Campbell
Total Reviews
2,179
Effectiveness
Comprehension
Attractiveness
Engagements
3.5/5
Review Score
4.1/5
Overall Score
Summary … read summary
Overall the information regarding how to deal with callers was straightforward and helpful. Managing the chat system seems a little complex but I am sure it will be easier as time goes on.
Review By
Logan Merrill
Total Reviews
2,179
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
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Summary … no summary submited
Review By
Parisima Javaditorshizi
Total Reviews
2,179
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
It was a good experience and challenging to remember our knowledge and skills that I have studied in my college. Besides excellent practicing to learn a new platform to empower some people who are in need is very exciting.
Review By
Unknown
Total Reviews
2,179
Effectiveness
Comprehension
Attractiveness
Engagements
4.4/5
Review Score
4.1/5
Overall Score
Summary … read summary
The lessons are very informative and the videos put a great touch to it.
Review By
Lilith Pridding Squire
Total Reviews
2,179
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Oksana Berezanski
Total Reviews
2,179
Effectiveness
Comprehension
Attractiveness
Engagements
4.6/5
Review Score
4.1/5
Overall Score
Summary … read summary
my experience was great, there were a few technical issues with the online training platforms but otherwise good.
Review By
Tania N
Total Reviews
2,179
Effectiveness
Comprehension
Attractiveness
Engagements
4.8/5
Review Score
4.1/5
Overall Score