Welcome to Certified Listeners Society
We’re here to listen to you, support you, and guide you in the right direction.
What we do
We are an Emotional Support Chat Centre. Feeling down and need to connect to someone? Our Certified Listeners are here to listen, support you, and guide you in the right direction.
Connect for free with the first available Certified Listener. All of our Certified Listeners are volunteers and have been trained and meet our Core Competencies and abide by our Code of Ethics.
Emotional Support
What is an Emotional Support Chat Centre? We compliment the work done by Distress Call Centres and Crisis Call Centres. We cater to people who need emotional support before they are in either distress or crisis.
We believe that by providing early-stage and real-time interventions to the masses, we can help individuals make better mental health lifestyle choices to live better, happier, healthier lives.
This is what our volunteers have to say about our training programs.
Review By
MINH TRAN
Total Reviews
2,168
Effectiveness
Comprehension
Attractiveness
Engagements
4/5
Review Score
4.1/5
Overall Score
Summary … read summary
Thanks for the training course. I’m learning so much!
Review By
Anna Protsenko
Total Reviews
2,168
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
I am absolutely amazed at the quality of training and even surprised how profound and detailed it was. I’m very thankful for the opportunity to get trained and to become a Certified Listener!
Review By
Dipeeka Kumari
Total Reviews
2,168
Effectiveness
Comprehension
Attractiveness
Engagements
4.4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Emily Sager
Total Reviews
2,168
Effectiveness
Comprehension
Attractiveness
Engagements
4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Alura Zhang
Total Reviews
2,168
Effectiveness
Comprehension
Attractiveness
Engagements
4.6/5
Review Score
4.1/5
Overall Score
Summary … read summary
The training and platform were easy to understand and use. It would have been nice to have some of the links from the video presentations available to click on for further research.
Review By
Mitchell Maestre
Total Reviews
2,168
Effectiveness
Comprehension
Attractiveness
Engagements
4.6/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Jessica Lai
Total Reviews
2,168
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Cassandra Bianchi
Total Reviews
2,168
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
This training was fantastic and added to my knowledge of supporting individuals having emotional troubles
Review By
Ananya Narang
Total Reviews
2,168
Effectiveness
Comprehension
Attractiveness
Engagements
4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Sukhbir Bambrah
Total Reviews
2,168
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
I just wanted to thank you for a wonderful training experience. I cannot wait to start!
Review By
Kiana Moses
Total Reviews
2,168
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
I had a pleasure navigating through this training. It’ll be great to offer emotional support to those in need. I’m looking forward to taking these teachings with me as well! Thank you to the trainers and to CLS for such a great way to help those in need.
Review By
Danielle Stanley
Total Reviews
2,168
Effectiveness
Comprehension
Attractiveness
Engagements
4.8/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Reina Arnold
Total Reviews
2,168
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Sara Pirani
Total Reviews
2,168
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
BOSEDE OYELAKIN
Total Reviews
2,168
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
The training was detailed and explanatory. I gain new insight on mental health issues that people struggle with.
Review By
Syeda Jafri
Total Reviews
2,168
Effectiveness
Comprehension
Attractiveness
Engagements
3.8/5
Review Score
4.1/5
Overall Score
Summary … read summary
This a a great learning experience , very informative and challenging .
Review By
Yeukai Tsikira
Total Reviews
2,168
Effectiveness
Comprehension
Attractiveness
Engagements
4.3/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Rebecca Meffe
Total Reviews
2,168
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Liliya Omelina
Total Reviews
2,168
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score
Summary … read summary
All necessary information is put into clear, easy-to-understand from, I like it!
Review By
Anna Maria Arbid
Total Reviews
2,168
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
I enjoyed completing the training. There was a lot of useful information. Thank you!
Review By
Ariela Mager
Total Reviews
2,168
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
JOY ABOLARINWA
Total Reviews
2,168
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
the training process was very helpful and informative. The response time needs more attention and can be worked on
Review By
Matthew Pasquini
Total Reviews
2,168
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
This was a really well thought out training guide and it really gave me new perspectives for being a volunteer text responder. It has not only prepared me, but made me committed to the position.
Review By
Sohini Ghosh Dastidar
Total Reviews
2,168
Effectiveness
Comprehension
Attractiveness
Engagements
3.5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Sinise Muili
Total Reviews
2,168
Effectiveness
Comprehension
Attractiveness
Engagements
4.5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Arash Maleki
Total Reviews
2,168
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Claudia Dargis
Total Reviews
2,168
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
I had a great experience with the Certified Volunteer Training and learned much about myself and being in a helping profession. I recommend this training to anyone who aspires to be in a helping position or looking to volunteer and make a difference.
Review By
Candia ndayizigiye
Total Reviews
2,168
Effectiveness
Comprehension
Attractiveness
Engagements
4.8/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Sehleeah Schevers
Total Reviews
2,168
Effectiveness
Comprehension
Attractiveness
Engagements
4.3/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Anita Nwamadi
Total Reviews
2,168
Effectiveness
Comprehension
Attractiveness
Engagements
4.4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Caitlin Brynczka
Total Reviews
2,168
Effectiveness
Comprehension
Attractiveness
Engagements
4.1/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Joshua Reesor
Total Reviews
2,168
Effectiveness
Comprehension
Attractiveness
Engagements
3.6/5
Review Score
4.1/5
Overall Score
Summary … read summary
The training experience went relatively well, with everything taught being easy to understand and quick to go through. There were a few minor issues I noticed, such as spelling mistakes and improperly sized videos, but learning the material was still simple. It might be a bit too simple, as the practical training was a very quick and straightforward endeavour, so I’m not entirely sure how well I’ll be able to use the information I’ve learned by just exiting this course. The main issue I had was getting the forms I needed to fill out emailed to me, as there were issues in receiving them that delayed me finishing this course for some time, as I had to wait for a response from the help email. Hopefully, I won’t run into further issues with using the site later on. Overall, it accomplished its job of creating a baseline to follow that a majority of people should be able to complete without much issue, though it could use some technical polish and more practical demonstrations to better test the trainee’s learned knowledge.
Review By
Shrivalli Suri
Total Reviews
2,168
Effectiveness
Comprehension
Attractiveness
Engagements
4.8/5
Review Score
4.1/5
Overall Score
Summary … read summary
The course helped me gain valuable insight regarding the issues our society has to face and how to be there for someone to make their feelings feel acknowledged and validated without only having to tackle the problem
Review By
Unknown
Total Reviews
2,168
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score