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This was a bit of a long training process for me as I work during the day so I had to make sure I had time for the training. But I loved that I could do it all at my own pace and that the system is so easy to use and is very user friendly. Thank you for everything!

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There are a few considerations here: i) you provide your trainees with a literacy quiz that is not only intimidating but also contradictory due to the illiteracy throughout the videos and quizzes; ii) your organization benefits from donations directly deposited via certified listeners volunteers, an alternative consideration will be to encourage your volunteers to raise donations within their community; iii) during the interview process, the interviewee discloses the $90 cover fee for training and I’m not sure why this mentioned and or why $90 suffices. This technique may make others feel as if your company is doing something “above and beyond” for their volunteers and may, in turn, make the individual applying for the position to feel as if they owe the company back (the donation). Food for thought 🙂

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Was a really informative training session, made me feel well prepared.

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The training session is very thorough but informative and necessary. I look forward to becoming a certified listener

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This training has been very helpful!

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These training videos were well done! They were simplistic, helpful and easy to access. I like that these are also on YouTube for referencing if needed. When I needed help with questions, I was able to get a quick email response to move forward. Highly recommended.

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Nice!

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I absolutely loved the training session!

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Hello, I enjoyed the training offered by this program. I do however wish there was more information explaining how shifts work.

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The training was clear and concise. It was very thorough. We went through all aspects of support and platform.

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The process of becoming a certified listener has been very simple but also very valuable. Going through the training and process has taught me many things which I never knew and been of great help to me in growing as a person. I hope to grow even further as I volunteer for certified listeners 🙂