Welcome to Certified Listeners Society
We’re here to listen to you, support you, and guide you in the right direction.
What we do
We are an Emotional Support Chat Centre. Feeling down and need to connect to someone? Our Certified Listeners are here to listen, support you, and guide you in the right direction.
Connect for free with the first available Certified Listener. All of our Certified Listeners are volunteers and have been trained and meet our Core Competencies and abide by our Code of Ethics.
Emotional Support
What is an Emotional Support Chat Centre? We compliment the work done by Distress Call Centres and Crisis Call Centres. We cater to people who need emotional support before they are in either distress or crisis.
We believe that by providing early-stage and real-time interventions to the masses, we can help individuals make better mental health lifestyle choices to live better, happier, healthier lives.
This is what our volunteers have to say about our training programs.
Review By
Mary Peake
Total Reviews
1,979
Effectiveness
Comprehension
Attractiveness
Engagements
4.6/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Adeena Islam
Total Reviews
1,979
Effectiveness
Comprehension
Attractiveness
Engagements
4.4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Jennifer Dancel
Total Reviews
1,979
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
George Garcia
Total Reviews
1,979
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Amela Bojic
Total Reviews
1,979
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
Great experience! Thank you very much!
Review By
Desina Nenfusha
Total Reviews
1,979
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
Very well organized and easy to follow training program that provides you with the essential information and steps required to provide effective emotional support to individuals in need.
Review By
Caitlin Crawshaw
Total Reviews
1,979
Effectiveness
Comprehension
Attractiveness
Engagements
4.8/5
Review Score
4.1/5
Overall Score
Summary … read summary
I appreciated how straight forward it was to do the CL training. The system was a bit buggy for me at the end, but folks helped me out when I emailed for assistance.
Review By
Unknown
Total Reviews
1,979
Effectiveness
Comprehension
Attractiveness
Engagements
3.9/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
sandy busgith
Total Reviews
1,979
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Doris Okeke
Total Reviews
1,979
Effectiveness
Comprehension
Attractiveness
Engagements
4.4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Mahnoor Mateen
Total Reviews
1,979
Effectiveness
Comprehension
Attractiveness
Engagements
4.6/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Macey Wallace
Total Reviews
1,979
Effectiveness
Comprehension
Attractiveness
Engagements
4.5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Emily Williamson
Total Reviews
1,979
Effectiveness
Comprehension
Attractiveness
Engagements
4.1/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Nana Timah Serebuoh Boateng
Total Reviews
1,979
Effectiveness
Comprehension
Attractiveness
Engagements
3.8/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Jason Tang
Total Reviews
1,979
Effectiveness
Comprehension
Attractiveness
Engagements
4.4/5
Review Score
4.1/5
Overall Score
Summary … read summary
I very much enjoyed my experience with the training module for CLS. It was straightforward, organized, and informative. I think it is more than sufficient for a new volunteer to learn how to become a Certified Listener. If I do have any criticisms, it would be that some of the video formats are a little outdated, perhaps slightly unmotivated at times, and occasionally funk in terms of functionalist. However, if those small issues are adjusted, the platform would be close to perfect! Thank you for the wonderful training! I look forward to helping people through this medium!
Review By
Kereena Ally
Total Reviews
1,979
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
I enjoyed this course.
Review By
Isabel Thornton
Total Reviews
1,979
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Moritz Heym
Total Reviews
1,979
Effectiveness
Comprehension
Attractiveness
Engagements
3.8/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Ashlee Catonio
Total Reviews
1,979
Effectiveness
Comprehension
Attractiveness
Engagements
3.6/5
Review Score
4.1/5
Overall Score
Summary … read summary
I thought overall the course was good. It was extensive and I took a lot of notes. I would recommend slowing down the slides + more oral commentary.
Review By
Anmol Gupta
Total Reviews
1,979
Effectiveness
Comprehension
Attractiveness
Engagements
4.5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Laura Dalgleish
Total Reviews
1,979
Effectiveness
Comprehension
Attractiveness
Engagements
4.8/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Shanthi Bala
Total Reviews
1,979
Effectiveness
Comprehension
Attractiveness
Engagements
4.8/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
swatika anand
Total Reviews
1,979
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Sarah McClay Coote
Total Reviews
1,979
Effectiveness
Comprehension
Attractiveness
Engagements
4.4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Anam Ghaznavi
Total Reviews
1,979
Effectiveness
Comprehension
Attractiveness
Engagements
4.6/5
Review Score
4.1/5
Overall Score
Summary … read summary
This learning enhanced my understanding , broadening the concepts regarding mental health and specifically focusing on the importance of active listening in-terms of emotional health. Such platforms are crucial for such understanding, benefitting one with experience and learning and even through volunteering programs educating the entire community and even beyond that through the volunteers. I’m blessed to get such mentoring and learning. I would suggest others to join in and and be the part of this organization. Because such platforms not just give an understanding about others emotions but of the emotions of the self too.
Review By
Antoinette Ouadda-Djale
Total Reviews
1,979
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Lourdes Tapia
Total Reviews
1,979
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Erik Timlin
Total Reviews
1,979
Effectiveness
Comprehension
Attractiveness
Engagements
3.6/5
Review Score
4.1/5
Overall Score
Summary … read summary
Overall a very straight forward and simple training which was informative. Some of the video’s didn’t give the opportunity to pause or speed up.
Review By
Cassandra Bianchi
Total Reviews
1,979
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
This training was fantastic and added to my knowledge of supporting individuals having emotional troubles
Review By
Erin Ingoldsby
Total Reviews
1,979
Effectiveness
Comprehension
Attractiveness
Engagements
4.4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Sarah Estrin
Total Reviews
1,979
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
This was a bit of a long training process for me as I work during the day so I had to make sure I had time for the training. But I loved that I could do it all at my own pace and that the system is so easy to use and is very user friendly. Thank you for everything!
Review By
Scirea Ashley
Total Reviews
1,979
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Catherine Bosyj
Total Reviews
1,979
Effectiveness
Comprehension
Attractiveness
Engagements
3.6/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Sussanne Enoka
Total Reviews
1,979
Effectiveness
Comprehension
Attractiveness
Engagements
3/5
Review Score
4.1/5
Overall Score