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they had a very easy-to-learn and adaptable training procedure with help available for any misunderstandings! Very excited to volunteer and work with this organization.

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very easy going

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This training helped me to learn about many new things. It was a wonderful experience about learning more about emotional support and help. I am very much excited about my shift.

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I really enjoyed the role playing aspect, but the beginning of the training session was quite slow, and in total, it took around 1.5 hrs to complete everything.

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Everything went well in terms of training. I really liked how we were given videos to watch and complete quizzes, I think it effectively tested our understanding. The only issue I had was the format of the videos and how old they were. A few of the videos would not let me rewind or replay unless I closed and opened the tab again. Additionally, the videos I noticed are from 3 years ago and showed how to use the old version of Tawk. The options were the same, but the placement of the icons and ribbon was different in the current version. It was hard to navigate when I was practicing. Aside from that it was engaging but I would consider uploading videos with the updated version of Tawk.

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The experience I had with the training for CLS was well done. There are tips in this training that I will be taking not only to volunteering for CLS, but also to help friends and family. This has given me a better understanding to help someone without knowing them personally and to refrain from giving advice. It is great knowledge to have on a general basis, let alone in a helping profession. Thank you for the opportunity and I will be recommending this to others!

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everything went well except for some server errors

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I wasn’t able to finish the training in one sitting because I also have other things that I need to attend to; school, work and personal life. Despite that, the staff are always willing and available to answer all my questions and help me figure things out if I find something that confuses me. The materials, if you look at them, can be overwhelming, but they are actually just short videos and they were made that way so that the trainees are able to process them better. The videos where someone is showing their screen and speaking at the same time really made it beneficial for me to create my account and set my alias. Overall, this training is very beneficial for those who are aspiring to be a volunteer at the Certified Listeners Society.

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I think there should be more engaging aspects to ensure comprehension. Also, it would be useful to know how long the training is, ahead of time. Apart from that, everything was effective and helpful. Thank you.

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My experience is really wonderful. I am humbled to be part of this program where people from all over the world can come and feel free to express themselves especially if they are from a country where there is no freedom of speech. Thank you for this opportunity!

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The training provided by CL is entirely self-paced and one of the standout features is the flexibility it offers. As a self-paced learner, I was able to set my own schedule and complete the modules at my own pace. This flexibility was crucial for me, given my busy work and personal life commitments. It allowed me to truly immerse myself in the material without feeling rushed. In addition, the training materials provided were comprehensive and well-structured. The inclusion of real-life scenarios and examples added depth to the learning experience, making it more relatable and practical. I am super excited to begin my volunteering journey as a Certified Listener and I would highly recommend this program to anyone interested in becoming a better listener and making a positive impact on the lives of others. Kudos to the team behind this remarkable training program!

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I learned so much through this training. I feel prepared to help others and look forward to making a positive impact with this organization.

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I enjoyed the training modules provided for us. They were comprehensive and instructional. Perhaps an improvement could be providing the slides used so that we may reference them for the future!

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I feel that the training was done well. The video for practical training or understanding what the website looks like is outdated. I think it would be good to set up deadlines for seperate portions of the training to make it easier to structure all the content.

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It was great, my only critique is that some typos were present throughout the lessons and were a bit distracting. Other than that I learned a lot!