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The training was detailed but does not do a very good job at catering to multiple scenarios. Neither does it really identify what we really need to do as Listeners. Yes I under to listen not offer any help, But no clear instructions on what to do in case of emergency. I’m supposed to refer the chatter to 911 knowing they likely won’t oblige if they are in crisis. It does not make any significant use of psychology lots of the techniques shown are not even in the use of a chat platform.

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I really appreciate the training videos, however there were a few sections about how to use the website that were almost completely obsolete with the newer website format.

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AAAMAZING!!

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The training helped me understand the layout of the platform, accepting calls, and engaging with callers.

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It was a very good and precise training. Cant wait to start contributing to such a great initiative.

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I enjoyed this course.

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I enjoyed the training program, I will recommend some people I know.

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I look forward to volunteering and building a relationship with certified listeners. I am a current social work student looking to broaden my knowledge and experience. I hope to do more with certified listeners and would love to do my placement with them. Strongly recommend!

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This was a really well thought out training guide and it really gave me new perspectives for being a volunteer text responder. It has not only prepared me, but made me committed to the position.

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Training was very straight forward, I learned a lot. Trainers were amazing and very patient.

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The training provided by CL is entirely self-paced and one of the standout features is the flexibility it offers. As a self-paced learner, I was able to set my own schedule and complete the modules at my own pace. This flexibility was crucial for me, given my busy work and personal life commitments. It allowed me to truly immerse myself in the material without feeling rushed. In addition, the training materials provided were comprehensive and well-structured. The inclusion of real-life scenarios and examples added depth to the learning experience, making it more relatable and practical. I am super excited to begin my volunteering journey as a Certified Listener and I would highly recommend this program to anyone interested in becoming a better listener and making a positive impact on the lives of others. Kudos to the team behind this remarkable training program!

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Certified Listener’s Society training is extremely helpful. You learn so much and in such a learning conducive environment. I would recommend that many people volunteer with this organization. Not only are you doing good for many others, but you’re learning valuable tools that you will use for a lifetime.

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I appreciate this entire cause and absolutely recommend joining. The training is completely worth it and provides one with an insight no other training can. I am glad I can service the community with certified listeners.

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Good training, helpful concepts