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Are you interested in running a Not-for-Profit in your community? Would you like to own a license to provide Emotional Support to over 100,000 people each year? We are expanding our vision by providing Licenses to Not-for-Profits across Canada and the USA. The license will allow Local Not-for-Profits to use our brand and know-how in a defined geographical area. We do the work, you promote the services.
We're passionate about helping others.
We want to invite you to help others in your own community. We know you care, and we know that you want to make a change.
Why choose CLS?
Certified Listeners Society is committed to following all privacy laws to protect employees and employers.
Acquiring a franchiseÂ
Certified Listeners Society is committed to following all privacy laws to protect employees and employers.
Franchising FAQ’s
Certified Listeners Society is committed to following all privacy laws to protect employees and employers.
A little bit about us.
Origines
Story
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This is how volunteers rate our training program.
Review By
Zana Ellis
Total Reviews
2,469
Effectiveness
Comprehension
Attractiveness
Engagements
4.6/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Oreoluwa Malik-Yamah
Total Reviews
2,469
Effectiveness
Comprehension
Attractiveness
Engagements
3.4/5
Review Score
4.1/5
Overall Score
Summary … read summary
The training was detailed but does not do a very good job at catering to multiple scenarios. Neither does it really identify what we really need to do as Listeners. Yes I under to listen not offer any help, But no clear instructions on what to do in case of emergency. I’m supposed to refer the chatter to 911 knowing they likely won’t oblige if they are in crisis. It does not make any significant use of psychology lots of the techniques shown are not even in the use of a chat platform.
Review By
Zoe Hall
Total Reviews
2,469
Effectiveness
Comprehension
Attractiveness
Engagements
4.1/5
Review Score
4.1/5
Overall Score
Summary … read summary
I really appreciate the training videos, however there were a few sections about how to use the website that were almost completely obsolete with the newer website format.
Review By
delaram rahimi
Total Reviews
2,469
Effectiveness
Comprehension
Attractiveness
Engagements
4.1/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Kayla Villalta
Total Reviews
2,469
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
AAAMAZING!!
Review By
Chelsea Hounsell
Total Reviews
2,469
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
The training helped me understand the layout of the platform, accepting calls, and engaging with callers.
Review By
Hannah Bull
Total Reviews
2,469
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Hannah Clark
Total Reviews
2,469
Effectiveness
Comprehension
Attractiveness
Engagements
4.1/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Aditi Gandhi
Total Reviews
2,469
Effectiveness
Comprehension
Attractiveness
Engagements
4.8/5
Review Score
4.1/5
Overall Score
Summary … read summary
It was a very good and precise training. Cant wait to start contributing to such a great initiative.
Review By
Unknown
Total Reviews
2,469
Effectiveness
Comprehension
Attractiveness
Engagements
4.4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Dimitri McGrath
Total Reviews
2,469
Effectiveness
Comprehension
Attractiveness
Engagements
4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Wayne Wong
Total Reviews
2,469
Effectiveness
Comprehension
Attractiveness
Engagements
4.5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Manpreet Kaur
Total Reviews
2,469
Effectiveness
Comprehension
Attractiveness
Engagements
4.8/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Kate Seward
Total Reviews
2,469
Effectiveness
Comprehension
Attractiveness
Engagements
4.6/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Justine Turchiaro
Total Reviews
2,469
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Amalini Collins
Total Reviews
2,469
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Kereena Ally
Total Reviews
2,469
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
I enjoyed this course.
Review By
Justine Lau
Total Reviews
2,469
Effectiveness
Comprehension
Attractiveness
Engagements
4.8/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Dipali Dabhi
Total Reviews
2,469
Effectiveness
Comprehension
Attractiveness
Engagements
4.3/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Veronica Traille
Total Reviews
2,469
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score
Summary … read summary
I enjoyed the training program, I will recommend some people I know.
Review By
Razia Gill
Total Reviews
2,469
Effectiveness
Comprehension
Attractiveness
Engagements
4.8/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Ashley N.
Total Reviews
2,469
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
I look forward to volunteering and building a relationship with certified listeners. I am a current social work student looking to broaden my knowledge and experience. I hope to do more with certified listeners and would love to do my placement with them. Strongly recommend!
Review By
Matthew Pasquini
Total Reviews
2,469
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
This was a really well thought out training guide and it really gave me new perspectives for being a volunteer text responder. It has not only prepared me, but made me committed to the position.
Review By
Nadine Roe
Total Reviews
2,469
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score
Summary … read summary
Training was very straight forward, I learned a lot. Trainers were amazing and very patient.
Review By
Sophia K-L
Total Reviews
2,469
Effectiveness
Comprehension
Attractiveness
Engagements
4.5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Gabrielle Auclair
Total Reviews
2,469
Effectiveness
Comprehension
Attractiveness
Engagements
4.5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Luna Kim
Total Reviews
2,469
Effectiveness
Comprehension
Attractiveness
Engagements
4.8/5
Review Score
4.1/5
Overall Score
Summary … read summary
The training provided by CL is entirely self-paced and one of the standout features is the flexibility it offers. As a self-paced learner, I was able to set my own schedule and complete the modules at my own pace. This flexibility was crucial for me, given my busy work and personal life commitments. It allowed me to truly immerse myself in the material without feeling rushed. In addition, the training materials provided were comprehensive and well-structured. The inclusion of real-life scenarios and examples added depth to the learning experience, making it more relatable and practical. I am super excited to begin my volunteering journey as a Certified Listener and I would highly recommend this program to anyone interested in becoming a better listener and making a positive impact on the lives of others. Kudos to the team behind this remarkable training program!
Review By
Jake Morales
Total Reviews
2,469
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Ayda Sarkisian
Total Reviews
2,469
Effectiveness
Comprehension
Attractiveness
Engagements
3.5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Stacy Olieux
Total Reviews
2,469
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
Certified Listener’s Society training is extremely helpful. You learn so much and in such a learning conducive environment. I would recommend that many people volunteer with this organization. Not only are you doing good for many others, but you’re learning valuable tools that you will use for a lifetime.
Review By
Alice Kim
Total Reviews
2,469
Effectiveness
Comprehension
Attractiveness
Engagements
4.5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Sanjana Harsha Gandhi
Total Reviews
2,469
Effectiveness
Comprehension
Attractiveness
Engagements
3.8/5
Review Score
4.1/5
Overall Score
Summary … read summary
I appreciate this entire cause and absolutely recommend joining. The training is completely worth it and provides one with an insight no other training can. I am glad I can service the community with certified listeners.
Review By
Rebecca Picart
Total Reviews
2,469
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Olivia Luka
Total Reviews
2,469
Effectiveness
Comprehension
Attractiveness
Engagements
4.4/5
Review Score
4.1/5
Overall Score
Summary … read summary
Good training, helpful concepts
