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It's my pleasure to work with Certified Listeners Society. Thank you.

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I thought the training was well done. One critique I have is that the videos on how to work tawk.to are a little out-dated and can be hard to follow as the presenter sometimes does not provide much context or explain how or why they are doing something. Also, there are multiple typos and grammatical errors throughout the training. Specifically on the volunteer reference form which makes it look unprofessional.

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I would highly recommend the CLS training, I learned a lot of new concepts on how to provide emotional support. I was able to work at my own pace through each module. The delivery was engaging with multiple formats, and easy to understand.

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Overall, this training was informative and provided valuable resources to deepen knowledge with regards to better listening, support and information on mental health and illnesses. By completing this training, I feel that I have both improved and gained new perspective on active listening and offering emotional support!

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Amazing training. Very insightful. Provided an opportunity to refresh my memory on previous material learned. As well as apply what I have learned. The team leader was very thorough, extensive and effective.

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Very easy to follow instructions, lessons were effective, assessments were fair. Overall I enjoyed the training!

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The training and role-playing really helped me understand what I will be doing as a volunteer here. Thank you!

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It is distracting to have the pop up chat constantly flashing throughout the training. Also, there were a number of typos, which should be updated.

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Well explained tutorials. I especially appreciated the earlier sections on listening, empathy, and mental health. Some video tutorials were outdated in terms of the talk.to platform, but obviously you can't remake tutorials every time the website changes format. Otherwise, easy to follow.

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Great experience! Thank you very much!

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I benefited a lot from the Corse.

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This training course was very insightful and relevant. I feel very equipped to provide emotional supports to the many individuals who would be accessing the services of CLS.

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