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I recently completed a comprehensive training program with CLS and I must say it was an amazing experience. The emotional support provided by CLS is much needed and can be beneficial for many individuals. Being a part of this team fills me with pride and happiness. This community truly caters to everyone as it values inclusivity and provides a non-judgmental environment. I strongly believe that everyone matters here at CLS.

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The practical training was difficult because it was addressed inside of a chat room. It should have been more visiual. Both PC and MAC.

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It has been great so far

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A good place to engage with people and gain skills.

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Great training program!

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Everything went well in terms of training. I really liked how we were given videos to watch and complete quizzes, I think it effectively tested our understanding. The only issue I had was the format of the videos and how old they were. A few of the videos would not let me rewind or replay unless I closed and opened the tab again. Additionally, the videos I noticed are from 3 years ago and showed how to use the old version of Tawk. The options were the same, but the placement of the icons and ribbon was different in the current version. It was hard to navigate when I was practicing. Aside from that it was engaging but I would consider uploading videos with the updated version of Tawk.

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Great training and experience, the lessons were well prepared, strongly suggested to anyone interested in volunteer work and involvement in emotional support services.

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This was a great learning experience.

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Very clear instructions, great instructor

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I absolutely loved the training session!

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Accurate and easy to understand.

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I think it was good training altogether. Nice way to see where I need to improve even if its all virtual

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Training was great, ensures you know everything about the tawk.to app. Having role play was also very useful

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Do not let it get the best of you. take some time for yourself when needed.

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I thought the training was well done. One critique I have is that the videos on how to work tawk.to are a little out-dated and can be hard to follow as the presenter sometimes does not provide much context or explain how or why they are doing something. Also, there are multiple typos and grammatical errors throughout the training. Specifically on the volunteer reference form which makes it look unprofessional.

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This online training was well planned, easy to use and very helpful. I am excited to start listening!!