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Excelling podcast-style videos to absorb the essential wisdom of certified listening.

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thank you so much, i learned a lot

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I thought the training was very effective and enjoyed learning with the training program. The staff was incredibly helpful whenever I had questions and I am looking forward to joining the community.

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A very brief but in depth course that was really valuable in learning!

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The training provided useful and wonderful informative insight on how to engage and help clients to cope with their problems through online calls which also helps me a lot by teaching me those skills, I can now look forward to contributing to the work of Certified Listener Society in a better way.

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I found this training to be very straight forward and comprehensible. I appreciated the bite-sized lessons which gave me time to process and understand each topic completely. I want to thank all of the volunteers and staff involved in the training process, you made the process very welcoming and seamless.

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Through learning different practical skills, I am able to not only help others but also make my friends and family happier.

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This training was fantastic in my opinion. The modules were extremely helpful and engaging. I would recommend that note-taking be encouraged for trainees as they move through the modules and videos. I wrote down from phrases to use on clients that were said in the videos and I think they will be very helpful – I think others could benefit from this practice too. My favourite module was ‘How Not To Give Advice’. This is so critical in this type of position and I really appreciated that this topic was so well covered. Well done! I am excited to begin my volunteer position.

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