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I loved participating in the roleplay session in the training. I found it aided my learning and prepared me for real support chats.

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This was a wonderful experience. The training was extensive, very helpful and easy to navigate! The only thing I would change is that the scenarios in the training say "she/her" and "he/him" but no "they/them". This can upset some people if they don't see their pronouns as an option. That is the only critique though 🙂

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Very comprehension training that have a lot of value.

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I would highly recommend the CLS training, I learned a lot of new concepts on how to provide emotional support. I was able to work at my own pace through each module. The delivery was engaging with multiple formats, and easy to understand.

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Amazing training!

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My experience is really wonderful. I am humbled to be part of this program where people from all over the world can come and feel free to express themselves especially if they are from a country where there is no freedom of speech. Thank you for this opportunity!

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I loved the perogram and every thing that It came with the structure, the support system, and the resources. It offered the perfect balance of difficulty and progress, and I appreciated how it supported my development of new skills while providing me with all the tools I needed to succeed. Everything, especially the community and the engaging content, exceeded my expectations.

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Thorough yet concise. Slides and videos are extremely helpful.

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Everything went well in terms of training. I really liked how we were given videos to watch and complete quizzes, I think it effectively tested our understanding. The only issue I had was the format of the videos and how old they were. A few of the videos would not let me rewind or replay unless I closed and opened the tab again. Additionally, the videos I noticed are from 3 years ago and showed how to use the old version of Tawk. The options were the same, but the placement of the icons and ribbon was different in the current version. It was hard to navigate when I was practicing. Aside from that it was engaging but I would consider uploading videos with the updated version of Tawk.

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Great training, very useful for not only this but for supporting people in everyday life. I found a few of the instructions about the chat platform confusing but otherwise good.

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Overall learned many valuable things that will both be useful for this platform as well as in daily life!

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