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Feeling down and needing to chat with someone?
Our Certified Listeners are here to listen, support you, and guide you in the right direction.

Our Certified Listeners are volunteers who have been trained to meet our Core Competencies and abide by our Code of Ethics.

A Deep Dive into Certified Listeners Society’s Agenda

According to the Centre for Addiction and Mental Health Canada: “By the time Canadians reach 40, 1 in 2 have – or have had – a mental illness.”

However, early-stage intervention can prevent the worse. Therefore, the Certified Listeners Society (CLS), an NFP organization, provides emotional support chat for people seeking help.

  1. Can you get support for free?

You can get free emotional support through the Certified Listeners Society (CLS).

CLS offers free, confidential, and non-judgmental emotional support to individuals struggling with emotional challenges related to anxiety, depression, stress, and loneliness. CLS provides trained volunteers who offer a safe and supportive space for individuals to express their feelings and concerns.

2.       How can CLS help?

Another essential goal of CLS is to reduce mental health stigma and promote cognitive wellness. They believe individuals can receive the support they need by increasing awareness and understanding of mental health challenges.

CLS, an emotional support chat center, helps people who might be under the influence of addiction or disabilities or might be entwined with health problems, mental health, separation & divorce.

CLS welcomes people of every age group, including children, older adults, young & young adults, or people who classify as LGBTQ+.

At CLS, our volunteers are trained to help people overcome problems that may arise from lack of employment, legal problems, poor education skills, family life crises, family planning problems, unstable finances, and problems with parenting and marriage.

3.       How does the Certified Listeners Society work?

CLS connects individuals seeking support with trained volunteers who can listen and provide emotional support. Both volunteers and individuals can connect on (any) of the various platforms, including phone, text, and chat, to ensure accessibility and convenience for individuals seeking emotional support.

Individuals can contact CLS through their website. They will then be connected with a trained volunteer to listen to their concerns and offer support and resources as needed. All communication with CLS is confidential and non-judgmental.

4.       How does the Certified Listeners Society ensure the quality of its support services?

Certified Listeners Society ensures the quality of their support services by:

–          Providing extensive training to their volunteers: Volunteers undergo a rigorous screening and training process to ensure they have the necessary skills and knowledge to provide adequate emotional support.

–          Regularly monitoring:  CLS evaluates its services to meet its client’s needs.

–          Feedback: They use feedback from individuals who have used their services to improve and enhance their support services.

CLS has a team of professionals who oversee their services and ensure they provide safe and practical support to individuals seeking help. Additionally, CLS encourages healthy living by sharing lifestyle & wellness tips, information, and support resources on its social media pages.