Welcome to Certified Listeners Society
We’re here to listen to you, support you, and guide you in the right direction.
What we do
We are an Emotional Support Chat Centre. Feeling down and need to connect to someone? Our Certified Listeners are here to listen, support you, and guide you in the right direction.
Connect for free with the first available Certified Listener. All of our Certified Listeners are volunteers and have been trained and meet our Core Competencies and abide by our Code of Ethics.
Emotional Support
What is an Emotional Support Chat Centre? We compliment the work done by Distress Call Centres and Crisis Call Centres. We cater to people who need emotional support before they are in either distress or crisis.
We believe that by providing early-stage and real-time interventions to the masses, we can help individuals make better mental health lifestyle choices to live better, happier, healthier lives.
This is what our volunteers have to say about our training programs.
Review By
Sumaira Khanzada
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
4.3/5
Review Score
4.1/5
Overall Score
Summary … read summary
It was great experience and so many things to learn.
Review By
Olivia Calandra
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
4.6/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Steven Wang
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
3.6/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Deanna Saatcioglu
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Lisa-Marie Carrier
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
The training is well designed and built. Easy to understand and team members are always just an email away if you need some extra support. It’s been super interesting. Thanks again CLS.
Review By
Prachiben Trivedi
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Yalini Arravinthan
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
4.5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Hillary Gor
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
The training was very much helpful. It made me understand how the organization works and also the chat platform.
Review By
Shahram Kord
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score
Summary … read summary
Your organization is doing a great job. I had no idea that volunteering would need all those steps; however, now I have an insight of how valuable your supports are. Thanks.
Review By
Samantha Phillips
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
3.4/5
Review Score
4.1/5
Overall Score
Summary … read summary
I found that the videos were very engaging, however, I often found myself running into issues with the audio when trying to play some of the modules!
Review By
Toney Lieu
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
4.3/5
Review Score
4.1/5
Overall Score
Summary … read summary
The experience was very informative. The videos were very thoughtful, and gave a lot of insight on personal awareness, and mindfulness. I learned a lot.
Review By
Shalini Rajapandy
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Emma Amtmann
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
4.3/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Shannon Greenberg
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
Thanks for this training! Everything was very clear.
Review By
Nicholas Ekl
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
4.6/5
Review Score
4.1/5
Overall Score
Summary … read summary
Good experience and it got me excited to be a part of the Certified Listeners Society
Review By
Olabimpe Ariwodola
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
The training was okay. I particularly loved that I could hear someone teach and also some slides to read.
Review By
spencer rossi
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
4.5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Gurinder Boparai
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
4.8/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Remy George
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Love Owusuaa
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Riya Joseph
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
4.4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Elliot Fung
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
madeeha taj
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Unknown
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
4.4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Ange Meng
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
Love the training!
Review By
kathleen ellis
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
4.6/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Jana Jabbur
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
4.4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Gillian Chara Sueseth Naui Bassi
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
4.5/5
Review Score
4.1/5
Overall Score
Summary … read summary
This was very engaging and I have gained some knowledge with all the things that were taught in this training including the quizzes.
Review By
Nadia Ravindra
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Rameen Hashmi
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
The training process is very effective. Short videos that discuss all topics and keep you engaged are very helpful.
Review By
Tasuku Sekine
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
3.8/5
Review Score
4.1/5
Overall Score
Summary … read summary
I think that the majority of the information could be shown in 1 video rather than multiple parts. However, the videos do explain the process well. It would also be helpful to update the video about the tawk dashboard as it has already been updated.
Review By
Aya Fouad
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
3.9/5
Review Score
4.1/5
Overall Score
Summary … read summary
I had a lot of problems with the videos as I could no longer hear sound.
Review By
christal ormsby
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
4.3/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Emily Ferrari
Total Reviews
1,978
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score