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My experience has been great! The training was very well done and the staff have been nothing but helpful along the way.

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I thought that this was a very insightful training module. The speaker was not very engaging and did not speak very fast. I wish that they could have spoken quicker and with more enthusiasm.

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very easy going

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Really enjoyed these training sessions. I found them easy to follow and engaging!

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My experience is really wonderful. I am humbled to be part of this program where people from all over the world can come and feel free to express themselves especially if they are from a country where there is no freedom of speech. Thank you for this opportunity!

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This training will not only be helpful for understanding the platform and responsibilities of the position but will also be helpful for being a better listener in all facets of your life!

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it was a great experience! Lots of practical learning that can be used outside the chatroom as well.

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James (Sameed Akram) was a great trainer

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Overall a very straight forward and simple training which was informative. Some of the video’s didn’t give the opportunity to pause or speed up.

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This training course was a great rundown of everything you may experience as a volunteer on the CLS platform. I was able to learn a lot from the different modules and quizzes and am happy to have added this new knowledge to my skillset. With that being said, I think this course could be improved by making it more comprehensive, detailed, and engaging. I would have appreciated more details and background info on certain topics, as well as opportunities to engage with the material and test my application of what I’ve learned because I feel that this would have helped solidify my knowledge of what I’ve learned. Additionally, I found the training for the tawk.to platform a bit confusing from the perspective of someone who had little exposure to this platform prior to the training. I feel like a more in-depth explanation of how to navigate it would have been super helpful and made me feel even more confident before going for my practical training appointment. Other than the points already mentioned though, I really enjoyed taking this training and I’m glad I had the opportunity to acquire this knowledge and become part of this community at CLS.

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