Welcome to Certified Listeners Society
We’re here to listen to you, support you, and guide you in the right direction.
What we do
We are an Emotional Support Chat Centre. Feeling down and need to connect to someone? Our Certified Listeners are here to listen, support you, and guide you in the right direction.
Connect for free with the first available Certified Listener. All of our Certified Listeners are volunteers and have been trained and meet our Core Competencies and abide by our Code of Ethics.
Emotional Support
What is an Emotional Support Chat Centre? We compliment the work done by Distress Call Centres and Crisis Call Centres. We cater to people who need emotional support before they are in either distress or crisis.
We believe that by providing early-stage and real-time interventions to the masses, we can help individuals make better mental health lifestyle choices to live better, happier, healthier lives.
This is what our volunteers have to say about our training programs.
Review By
Michalina Ratajczak
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
3.3/5
Review Score
4.1/5
Overall Score
Summary … read summary
This training was great, thanks.
Review By
Gavin Gill
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
4.5/5
Review Score
4.1/5
Overall Score
Summary … read summary
it was very engaging and informative. I am glad I got to partake in this experience
Review By
Hamdi Araye
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Helia Lotfi
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
The training was very effective and useful. The trainer was very clear and ensured that we understood everything before moving on.
Review By
Hneesha Sharma
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
4.4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Priyajeet Kaur Kaleka
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Sanjana Raka
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
This is a very well organized course . I am looking forward to start working as a volunteer here.
Review By
Iselle Lehtinen
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
4.8/5
Review Score
4.1/5
Overall Score
Summary … read summary
This is a great training program. I learned a lot and it was very easy to navigate.
Review By
Tameria Macdonald
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Nawal Araji
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Candice Richard
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
This is by far the most comprehensive training I have received for a volunteer experience. It was interesting, current, and multi-sensory. The instructions were clear and concise. I am so glad to be apart of CLS.
Review By
Karen Blanchard
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
4.4/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Jessica Campbell
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
2.9/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Unknown
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Abim Akinade
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
3.8/5
Review Score
4.1/5
Overall Score
Summary … read summary
it was educative though a little challenging to how the training works i believe
Review By
Samantha Weeda
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
1.9/5
Review Score
4.1/5
Overall Score
Summary … read summary
This experience regarding training was great until it got to the part where we learning how to use the website as well as uploading and signing the documents. Still lost on that. Started this whole process being told to obtain my police check. I did this via the Toronto Police website. Paid $20.00 and received it in the mail only to get to the end of the training to be told that it’s not required and yet I have to request it through the website? Confused. I’m to upload 5 documents and I can’t. Really muddled in the end. Even here I am not sure what I am rating….. the training? the website? Confused by the option of “attractiveness” and “engagement”. Attractiveness to what? The website? The training? As well as “engagement”.. I haven’t engaged with anyone yet. Engagement with the training? Just confusing.
Review By
Ariela Mager
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Thais Aratangy
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
4.5/5
Review Score
4.1/5
Overall Score
Summary … read summary
I loved this training! I think this was very informative and necessary to have before helping someone psychologically. There was one training with myths about mental health that I think it should be updated (because there is wrong information in it). I also want to ask if there a way to have my last name’s first letter with the upper case on my certificate?
Review By
Lauren Schneider
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Nobertha St-jacques
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Selma Paciornik
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
3.1/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Daniel Jacobsen
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
I found the training to be very informative, and the platform easy to navigate.
Review By
Logan Merrill
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Xuanqiao Wang
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
4.9/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Jignal Patel
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
4/5
Review Score
4.1/5
Overall Score
Summary … read summary
Hey! The practical chatroom training was really helpful. One thing I would suggest – when I initially signed up for an earlier date, I missed the training because I didn’t realize it was 11:00 EST. This wasn’t stated on the appointment calendar, or in the automated email. I only found out in the email that I got on the day of the training and after I had missed the session. It would really benefit volunteers across Canada in different timezones. Other than that, no complaints!
Review By
Annemarie Antunes
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Andre Mallay
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
feng guo
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Aerin Macaso
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
4.1/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Tamanna Trehan
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Suchismita Mukherjee
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … no summary submited
Review By
Stephanie Langford
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
An excellent course for becoming a chat responder.
Review By
Allan Mathews
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
4.4/5
Review Score
4.1/5
Overall Score
Summary … read summary
The modules were good but videos that were split into one-minute lessons could be compiled into bigger videos. This allows the website to run more smoothly.
Review By
Tsitsi Razawe
Total Reviews
1,966
Effectiveness
Comprehension
Attractiveness
Engagements
5/5
Review Score
4.1/5
Overall Score
Summary … read summary
It is so challenging taking into account other commitments for day but it is beneficial.